Jonah Konstanty
Champaign
Summary
Team Lead with a proven track record in enhancing service quality through effective training and conflict resolution. Skilled in performance monitoring and quality control, I successfully improved customer satisfaction ratings while managing inventory processes. My attention to detail and multitasking abilities contributed to a thriving team environment.
Overview
5
5
years of professional experience
Work History
Team Lead
Panera
02.2022 - 11.2025
- Trained and mentored team members to enhance service quality and efficiency.
- Monitored inventory levels and coordinated ordering processes for timely replenishment.
- Resolved customer complaints effectively to maintain high satisfaction ratings.
Groundskeeper
Curtis Orchard
07.2021 - 12.2021
- Maintained cleanliness and appearance of grounds through regular mowing, trimming, and weeding.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks
Polinator
IFSI
08.2020 - 10.2020
- Conducted field surveys to monitor pollinator populations and assess environmental impacts.
Education
Associate of Science - Biological Sciences
Parkland College
Champaign, IL05-2027
Skills
- Attention to detail
- Quality control
- Conflict resolution
- Performance monitoring
- Performance improvement
- Multitasking
Timeline
Team Lead
Panera
02.2022 - 11.2025
Groundskeeper
Curtis Orchard
07.2021 - 12.2021
Polinator
IFSI
08.2020 - 10.2020
Associate of Science - Biological Sciences
Parkland College