JOHNNY HALL
Beecher
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Berkots super foods
Manteno
08.2025 - 05.2026
- Supported management of daily store operations and staff activities to enhance overall efficiency.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new employees on store policies and customer service standards, ensuring compliance with cash handling and security protocols.
- Resolved customer inquiries and issues promptly, contributing to a positive shopping experience.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Supported inventory management by organizing stock and ensuring product availability.
- Coordinated with vendors to secure product availability at competitive prices.
- Maintained a safe working environment by enforcing safety regulations.
- Ensured compliance with all safety regulations throughout the store premises.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Overnight Team Lead
Marianos
Lombard
08.2024 - 01.2025
- Provided leadership and guidance to overnight team members.
- Supervised overnight team operations ensuring smooth workflow and efficiency.
- Managed inventory levels, ensuring stock accuracy and product availability.
- Maintained inventory control systems for all products received or shipped out during shift.
- Developed strategies to improve overall efficiency and effectiveness of operations.
- Developed strategies that enhanced operational efficiency and effectiveness.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented quality control measures to uphold company standards.
- Delegated tasks, establishing priorities and goals for team members.
- Reviewed employee performance and offered feedback and coaching to support performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Lead Construction Laborer
Montes interior redesign
Lombard
05.2015 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Led construction teams to complete interior redesign projects efficiently.
- Operated power tools and equipment safely on job sites.
- Collaborated with designers to ensure project specifications were met.
- Trained new laborers in safety protocols and task execution.
- Maintained clean and organized workspaces throughout projects.
- Communicated effectively with team members to coordinate tasks.
- Inspected completed work to ensure quality standards were upheld.
- Inspected completed work to ensure quality standards were met.
- Loaded and unloaded building materials from trucks using forklifts or cranes when necessary.
Education
Certificate - Power Equipment Operator
Ohsha
Manteno, IL 04.2026 - 04.2026
Hubbard High
Chicago , IlComputer And Information Sciences
Tandem Computers
Skills
- Inventory management
- Customer service
- Team leadership
- Operational efficiency
Timeline
Certificate - Power Equipment Operator
Ohsha
04.2026 - 04.2026
Assistant Store Manager
Berkots super foods
08.2025 - 05.2026
Overnight Team Lead
Marianos
08.2024 - 01.2025
Lead Construction Laborer
Montes interior redesign
05.2015 - Current
Hubbard High
Computer And Information Sciences
Tandem Computers