Johnny Gray
Chicago
Summary
Highly organized and detail-oriented professional with a background in customer service, merchandising, and team collaboration. Experienced in managing front of house operations, scheduling, and client interactions, ensuring seamless communication and efficiency. Creative thinker with a strong eye for aesthetics, fashion coordination, and visual presentation. Adept at multitasking in fast-paced environments while delivering top-tier service and fostering positive client relationships.
Overview
6
6
years of professional experience
Work History
Task Associate
Ulta Beauty
02.2024 - Current
- Expertise in enhancing product presentation and store displays.
- Opened store and prepared displays to ensure operational readiness.
- Assist guests with selections in makeup, skincare, and fragrance.
- Delivered personalized skincare recommendations to elevate client experience.
- Processed point-of-sale transactions, appointments, and inquiries, ensuring seamless customer service.
Store Associate
Binny's Beverage Depot
06.2022 - Current
- Ensured a positive experience for all guests.
- Restocked inventory and ensured peak cleanliness at store location.
- Managed online orders and assisted customers with product inquiries, demonstrating strong communication and problem-solving abilities.
- Executed stock organization and back-office inventory tracking to ensure operational efficiency.
Retail Merchandiser
Crossmark
06.2019 - 03.2022
- Cultivated expertise in visual merchandising.
- Addressed and rectified technical complications in advertising projects.
- Developed proficiency in new computer software resulting in boosted productivity and enhanced accuracy.
- Prepared displays and reports for management and company chains.
- Coordinated visual merchandising displays to align with brand aesthetics and trends.
- Created reports for management, tracking sales trends and promotional effectiveness.
- Troubleshot advertisement issues, ensuring consistency in branding and marketing materials.
Education
Associate In Arts - Business
Moraine Valley Community College
Bachelor Of Arts - Marketing
Columbia College Chicago
12.2025
Skills
- Visual merchandising
- Customer service
- Project management
- Sales strategies
- Inventory management
- Team collaboration
- Attention to detail
- Time management
- Computer skills
- Product merchandising
- Scheduling assistance
- Phone & email communication
- Administrative support
- Microsoft Office & Google Suite
- Customer relations & hospitality
- Coordination
- Trend forecasting
- Garment selection
- Visual aesthetics
Timeline
Task Associate
Ulta Beauty
02.2024 - Current
Store Associate
Binny's Beverage Depot
06.2022 - Current
Retail Merchandiser
Crossmark
06.2019 - 03.2022
Associate In Arts - Business
Moraine Valley Community College
Bachelor Of Arts - Marketing
Columbia College Chicago
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