Johnny De Jesus
Zion
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Trustworthy individual offering several years working as qualified technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
Overview
14
14
years of professional experience
2008
2008
years of post-secondary education
Work History
Lead Technician
Helios
Crown Point
05.2019 - Current
- Supervision and leadership of 40 technicians across four states, ensuring efficient operations and adherence to company standards.
- Progression from technician role to supervisory position, showcasing technical expertise and leadership capabilities.
- Oversight of multifaceted teams in geographically diverse regions to maintain consistency in performance and service delivery.
- Implementation of operational strategies to optimize workflow and resolve technical challenges effectively.
- Coordination of team efforts to achieve business objectives, fostering collaboration among regional technicians.
- Monitoring and evaluation of technician performance, providing guidance, feedback, and support to maintain quality results.
- Identified and fixed equipment problems at various locations, maintaining uninterrupted service.
- Mentored new technicians to ensure proper execution of daily routines.
Service Technician
Great Lakes Service
Lombard
05.2015 - 05.2019
- Followed all safety protocols while performing work in potentially hazardous environments.
- Tested repaired items to ensure functionality.
- Conducted daily troubleshooting and repair tasks for refrigeration and HVAC systems, ensuring reliable operation.
- Performed installations of new refrigeration and HVAC equipment in various restaurant chains, meeting industry standards.
- Diagnosed and resolved complex technical issues to minimize downtime and maintain operational efficiency.
- Delivered training sessions for newly hired technicians, providing practical guidance on job responsibilities and workflow.
- Maintained comprehensive knowledge Of refrigeration and HVAC systems to achieve optimal performance outcomes.
- Ensured compliance with safety regulations and company policies during all service tasks and equipment installations.
PM Technician
Brines Refrigeration
Southfield
07.2011 - 05.2015
- Conducted preventative maintenance activities on RTUs and refrigeration equipment, ensuring operational reliability and efficiency.
- Advanced to responsibilities involving light troubleshooting of RTUs and refrigeration systems, effectively diagnosing and addressing mechanical issues.
- Performed routine inspections to identify potential equipment problems and implemented corrective measures to prevent downtime.
- Collaborated with team members to maintain compliance with safety standards and operational procedures.
- Utilized technical knowledge to support system performance optimization, contributing to reduced energy consumption and enhanced functionality.
- Documented maintenance activities, troubleshooting processes, and repairs enabling accurate reporting and improved workflow management.
Education
North Chicago Community Highschool
North Chicago, ILSome College (No Degree) - Automotive Engineering
College of Lake County
Grayslake, ILSkills
- Equipment maintenance
- Technical troubleshooting
- Safety compliance
- Customer service
Timeline
Lead Technician
Helios
05.2019 - Current
Service Technician
Great Lakes Service
05.2015 - 05.2019
PM Technician
Brines Refrigeration
07.2011 - 05.2015
North Chicago Community Highschool
Some College (No Degree) - Automotive Engineering
College of Lake County