Johnnie Foster
American Place Casino
Waukegan
24
years of professional experience
Accomplished Security Supervisor with a proven track record at American Place Casino, adept in security team leadership and management. Excelled in developing security policies, enhancing incident analysis, and fostering team collaboration. Skilled in security screening and CPR, demonstrating strong analytical abilities and a commitment to safety. Achieved significant improvements in security operations and staff performance compliance.
Work History
4 Years 2 Months
05.2022 - Current
4 Years 2 Months
Security Supervisor
American Place Casino | Waukegan, IL
05.2022 - Current
- Led team of security officers, coordinating scheduling and conducting performance evaluations to optimize operations.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Conducted regular patrols of facility to detect and deter security threats.
- Screened vendors and contractors before granting access to restricted areas within Casino.
- Prepared and submitted reports detailing security activities and developments to inform management decisions.
- Recorded incident reports with detailed accounts of occurrences.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and assessed security staff performance, ensuring adherence to safety regulations and enhancing overall security compliance.
11 Years 10 Months
06.2010 - 04.2022
11 Years 10 Months
Security Supervisor
Silver Slipper Casino Hotel | Bay St. Louis, MS
06.2010 - 04.2022
- Led team of security officers, managing scheduling and conducting performance evaluations to ensure optimal coverage and staff accountability.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Documented incident reports with comprehensive accounts, providing management with essential insights for incident response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Compiled and delivered reports to inform management of security activities and developments, enhancing situational awareness and decision-making.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Recorded incident reports with detailed accounts of occurrences.
2 Years 6 Months
08.2018 - 02.2021
2 Years 6 Months
Casino Cage Cashier
Island View Casino Resort | Gulfport, MS
08.2018 - 02.2021
- Managed currency exchanges, maintaining compliance with gaming regulations and internal policies.
- Processed cash transactions efficiently to ensure accuracy and customer satisfaction.
- Monitored cash flow and inventory levels, identifying discrepancies for prompt resolution.
- Trained new employees on cash handling procedures and operational best practices.
2 Years 10 Months
05.2007 - 03.2010
2 Years 10 Months
Front End Associate
Isle of Capri Casino | Biloxi, MS
05.2007 - 03.2010
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Restocked and organized merchandise in front lanes.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Answered questions about Hotel policies and addressed customer concerns.
- Listened to customer needs and desires to identify and recommend optimal products.
3 Years 1 Month
07.2002 - 08.2005
3 Years 1 Month
Environmental Services Housekeeper
Imperial Palace Casino | Biloxi, MS
07.2002 - 08.2005
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Verified cleanliness and organization of storage areas and carts.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Education
High School Diploma
Harrison Central High | Lyman, MS | 05-1999
Skills
Daily status reports
Security team management
Security screening
Security team leadership
Security management
Dispatch
AED certified
CPR and child CPR training
Timeline
Security Supervisor
American Place Casino
05.2022 - CurrentRead more
Casino Cage Cashier
Island View Casino Resort
08.2018 - 02.2021Read more
Security Supervisor
Silver Slipper Casino Hotel
06.2010 - 04.2022Read more
Front End Associate
Isle of Capri Casino
05.2007 - 03.2010Read more
Environmental Services Housekeeper
Imperial Palace Casino
07.2002 - 08.2005Read more
Harrison Central High - High School Diploma,
Read more