Johnna M. Gause
South Holland
Summary
Administrative professional specializing in academic support and operational efficiency. Proven track record in optimizing payroll processes, managing confidential records, and coordinating events for diverse stakeholders. Recognized for delivering accurate, timely support while enhancing cross-functional communication and maintaining compliance with IEP and FERPA regulations.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Jr. Administrator - Administrative Associate (Part-Time, Remote-Ready Skills)
Illinois Institute of Technology/STEM – College of Computing-Applied Mathematics Department
Chicago
10.2023 - Current
- Spearheaded end-to-end planning and execution of off-campus field programs for AMATH Faculty and Student Associations (SIAM, SoReMo, SURE), including travel, catering, reimbursements, and record-keeping for lectures, research forums, and poster presentations (50 – 200 Attendees)
- Provided executive-level administrative support to AMATH department Dean, Assistant Deans, 31 faculty professors, 25 research/teaching assistants, and students, ensuring effective departmental operations.
- Optimized payroll, record management, and academic tracking processes to improve accuracy and workflow efficiency.
- Built organized systems for document tracking, reporting, and file maintenance in support of grant-related activities and department operations.
- Executed comprehensive month-end financial reconciliation and account balancing functions to maintain accurate billing records and fiscal compliance.
- Directed Grant-related coordination utilizing Ellucian Banner for NSF, SIAM, Grainger, and Monte Crisco activities, including document tracking, reporting, file maintenance, and communication related to federally funded research.
- Managed department programming through coordination of 6-8 recurring meetings per month, events, and communications, fostering consistency and engagement across stakeholders.
- Streamlined records handling, reporting, and coordination processes across academic and student support functions, enhancing overall administrative workflows.
- Influenced cross-functional communication between faculty, students, and staff to ensure smooth execution of departmental priorities.
Marketing Specialist & Enrollment Support Consultant
CLEF – St. Paul Lutheran Church
Chicago
01.2022 - 10.2023
- Orchestrated marketing, advertising, and event planning activities to support departmental initiatives.
- Coordinated admissions and enrollment activities through accurate tracking, communication, and follow-through.
- Facilitated customer inquiries by phone, email, and chat, ensuring timely and professional follow-up.
- Directed administrative support, data entry, and records management to enhance faculty, staff, and student engagement.
- Executed calendar management and scheduling to optimize departmental operations and ensure timely access to critical information.
- Leveraged Microsoft Office, Zoom, and Teams to support seamless remote and in-office communication.
- Streamlined workflows, ensuring accuracy and confidentiality while enhancing overall operational efficiency.
Communications & Administrative Operations (Contract Roles)
01.2014 - 12.2020
- Supervised staff and coordinated recruitment and enrollment activities to enhance candidate engagement.
- Managed admissions processes, applicant tracking, and reporting to streamline applicant experience.
- Organized campus events, tours, and outreach initiatives to foster community involvement.
- Maintained data accuracy and generated performance reports.
Education Sector
Everest College – LPN/Surgical Tech Program Enrollment & Marketing, Illinois Institute of Art Culinary Program- Enrollment & Marketing
01.2010 - 12.2017
Customer-Facing
01.1976 - 12.2010
- Facilitated client communication and relationship management through focus groups and media planning.
- Created media plans, sales RFPs, and budget projections.
- Developed reporting and research skills by analyzing data and creating presentations.
Education
Bachelor of Arts - Marketing Communications
Columbia College
ChicagoChicago
Skills
- Administrative support
- Office operations
- Scheduling management
- Records management
- Data reporting
- Confidential file handling
- Employee onboarding
- Admissions and enrollment support
- Customer service
- Travel coordination
- Event coordination
- Supplier management
- Departmental support
- Office Supply & inventory support
- Microsoft Office Suite
- Google Workspace
- Zoom
- Microsoft Teams
- Document control
- Scheduling platforms
- Data visualization
- Bill reconciliation
- Balancing reports
- Payroll management
- Stakeholder engagement
- Key liaison
- Content development
- Event planning tools
- Feedback collection
- Email marketing
- Client management
- Student information systems
- Scheduling platforms
Websites
Certification
- Medical Billing & Coding
- Digital Marketing & Project Management (Media Bistro Coursework)
Community And Professional Engagement
- Consultant/Focus Groups and Marketing Strategy, Alderman Leslie Hairston, 5th Ward, 16+ years.
- Consultant to local business, Village of South Holland.
- Committee Member, Barbara Bates Cancer Foundation.
- Member, Broadcast Advertising Club of Chicago.
- Member, Marketing Communications Club-Chicago.
Timeline
Jr. Administrator - Administrative Associate (Part-Time, Remote-Ready Skills)
Illinois Institute of Technology/STEM – College of Computing-Applied Mathematics Department
10.2023 - Current
Marketing Specialist & Enrollment Support Consultant
CLEF – St. Paul Lutheran Church
01.2022 - 10.2023
Communications & Administrative Operations (Contract Roles)
01.2014 - 12.2020
Education Sector
Everest College – LPN/Surgical Tech Program Enrollment & Marketing, Illinois Institute of Art Culinary Program- Enrollment & Marketing
01.2010 - 12.2017
Customer-Facing
01.1976 - 12.2010
Bachelor of Arts - Marketing Communications
Columbia College