Johnathan Booth
Carpentersville
Summary
Proven Auto Parts Counterperson with a track record of enhancing customer satisfaction and sales at Elgin Chrysler Dodge Jeep Ram. Skilled in parts identification and proficient in dealertrack, adept at upselling and resolving concerns with confidence. Demonstrated ability to improve inventory management and streamline operations, contributing to increased efficiency and customer loyalty.
Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry.
Overview
3
3
years of professional experience
Work History
Auto Parts Counterperson
Elgin Chrysler Dodge Jeep Ram
05.2023 - Current
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained extensive understanding of common problems and methods for repair.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Adhered to company guidelines for performance and compliance.
- Researched vehicles and parts via physical catalogs and electronic means.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Ordered parts from various distributors to fulfill demands.
Auto Parts Counterperson
Dundee Ford
12.2022 - 05.2023
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained extensive understanding of common problems and methods for repair.
- Adhered to company guidelines for performance and compliance.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Researched vehicles and parts via physical catalogs and electronic means.
Subcontractor
Sizemore Construction
04.2022 - 10.2022
- Monitored OSHA compliance standards at job site.
- Delivered high level of service to all customers and effectively resolved issues.
- Coordinated final walk-throughs of job site before signing off on completion.
- Supervised additional subcontractors and craftsmen.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlist tasks.
Education
Under Car Certification - Automotive
Elgin Community College
Elgin, IL05-2019
Skills
- Upselling strategies
- Parts identification
- Returns processing
- Shipping and receiving
- Proficient in dealertrack and cox automotive
Dirt Track Racing
I raced compact/4cyl as well as spectator and pure stock at Sycamore Speedway
Timeline
Auto Parts Counterperson
Elgin Chrysler Dodge Jeep Ram
05.2023 - Current
Auto Parts Counterperson
Dundee Ford
12.2022 - 05.2023
Subcontractor
Sizemore Construction
04.2022 - 10.2022
Under Car Certification - Automotive
Elgin Community College
Similar Profiles
CHAD TELFERCHAD TELFER
Financial Service Manager at Elgin Chrysler Dodge Jeep RamFinancial Service Manager at Elgin Chrysler Dodge Jeep Ram
CHAD TELFERCHAD TELFER
Financial Service Manager at Elgin Chrysler Dodge Jeep RamFinancial Service Manager at Elgin Chrysler Dodge Jeep Ram
Claude WilcoxClaude Wilcox
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram
Adam RobledoAdam Robledo
Class A Dump Truck Driver at Plote Construction, IncClass A Dump Truck Driver at Plote Construction, Inc
Charlie HernandezCharlie Hernandez
Express Service Technician at McGrath HondaExpress Service Technician at McGrath Honda