Dynamic and results-driven professional with a proven track record at Amazon Fresh, excelling in customer service and inventory management. Recognized for outstanding contributions, including Employee of the Month. Adept at problem-solving and effective communication, consistently enhancing store operations and customer experiences. Committed to maintaining high standards of quality and safety.
Overview
41
41
years of professional experience
Work History
Center Store Sales Associate
Amazon Fresh
Naperville
06.2020 - Current
Won numerous gifts awards for extra effort
Named Store Employee of the Month January 2023
Assisted customers with product selection and inquiries.
Restocked shelves and managed inventory levels regularly.
Conducted regular store cleanliness and safety checks daily.
Trained new associates on store policies and procedures effectively.
Greeted customers, answered questions and provided product information.
Analyzed customer feedback surveys to identify areas of improvement within the store environment.
Maintained cleanliness of sales floor, stockroom and checkout area.
Provided customer service to ensure a positive shopping experience for all customers.
Resolved discrepancies between physical inventory counts and computer generated reports.
Supported team members with daily tasks such as cleaning, pricing or organizing merchandise displays.
Assisted in stocking shelves with merchandise and maintained store displays.
Meat Department Sales Associate
Wal-Mart Inc.
Lockport
01.2009 - 06.2021
Restocked shelves and managed inventory levels regularly.
Trained new associates on store policies and procedures effectively.
Assisted customers with product selection and inquiries.
Greeted customers, answered questions and provided product information.
Maintained cleanliness and organization of the meat department displays.
Followed food safety guidelines to ensure product freshness and quality.
Performed daily inventory checks and restocked shelves as needed.
Provided product information to customers regarding features, benefits, storage instructions, recipes.
Monitored expiration dates on perishable items to ensure quality control standards were met.
Continuing Medical Education Accreditation and Operations Coordinator
American Academy of Pediatrics
Elk Grove Village
01.2009 - 01.2011
Steered organization and joint sponsor state organizations through review of direct and joint accreditation applications.
Modeled persistence, strong will, and critical attention to detail in order to process, collect, and prepare data crucial to accreditation process.
Sustained application fees, budgeted income and expenses for the direct and joint sponsor accreditation program.
In charge of reviewing the organization's 300+ annual medical education course accreditation files to ensure compliance with the Accreditation Council for Continuing Medical Education (ACCME) standards; maintained conformity with conflict of interest and commercialism standards.
Oversaw Continuing Medical Education course review and listings from previous accreditation of 500 (in 2005) to 1,300 (in 2011).
Coordinator of Sleep Research Society
American Academy of Sleep Medicine
Westchester
01.2005 - 01.2008
In charge of day-to-day operations of 1,350 member international association of sleep researchers; acting as liaison between organization, Board of Directors and members.
Grew membership 8% annually.
Served as a key point of contact to establish the grants portion of the Sleep Research Society Foundation which reads, reviews, funds, and evaluates 25-30 grant requests each year.
Assisted in creation of $75K revenue-generating “Basics of Sleep” presentation series, still relevant and sold by the organization.
Refreshed organization’s website to bring more current to social media interest.
Spearheaded membership recruitment events and all-day programs; secured presenters and keynote speakers, locations, contracted caterers as well as all other considerations.
Accreditation Coordinator
American Academy of Sleep Medicine
Westchester
01.2002 - 01.2005
Processed applications for accreditation from sleep centers throughout the United States, resulting in an increase from 700 sleep centers to 900.
Arranged the scheduling of over 150 accreditation site visits by one paid and multiple volunteer site visitors throughout the country.
Facilitated the revision of accreditation standards with the member committee on a bi-annual basis.
Approvals Coordinator
Academy of General Dentistry
Chicago
01.1995 - 01.2002
Managed the Program Provider Approval Program.
Approved continuing education programs for dental staff on national and local levels.
Continuing Education Records Coordinator
Academy of General Dentistry
Chicago
01.1993 - 01.1995
Redesigned and executed administrative notice procedure that resulted in $10K savings.
Developed and implemented waste reduction and cost efficiency initiatives that realized annual savings of $4K.
Membership Maintenance Coordinator
Academy of General Dentistry
Chicago
01.1985 - 01.1993
Managed the membership maintenance program for the association.
Oversaw members' accrual of required continuing education credit hours.
Wrote termination letters to those members who did not meet their annual continuing education requirements to maintain membership with the organization.
Education
Masters of Science - Public Administration
University of Illinois
Springfield, IL
Bachelor of Arts - Sociology/Political Science
Illinois College
Jacksonville, IL
Skills
Microsoft Office
Word
Excel
PowerPoint
Access
Customer service
Inventory management
Problem solving
Effective communication
Attention to detail
Independent judgement
Problem-solving
Stockroom safety procedures
Retail merchandising expertise
Store opening and closing
Retail store operations
Barcode scanning
Data entry
Positive and professional
Timeline
Center Store Sales Associate
Amazon Fresh
06.2020 - Current
Meat Department Sales Associate
Wal-Mart Inc.
01.2009 - 06.2021
Continuing Medical Education Accreditation and Operations Coordinator
Sales Associate / Cashier / VM / Store Keeper /Administrative Assistant at G.M.G. LLC, SUN AND SANDS SPORTS LLCSales Associate / Cashier / VM / Store Keeper /Administrative Assistant at G.M.G. LLC, SUN AND SANDS SPORTS LLC