John W Johnson iii
Cahokia
Summary
Experienced professional in the insurance industry with a seamless transition between roles as a producer and claims adjuster. Possess a strong portfolio of certifications and licenses, demonstrating a commitment to personal and professional development. Skilled in managerial and leadership roles, with advanced education in human resource management and operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CAT Claims Adjuster
Renfroe-Pilot-Eberls
08.2020 - Current
- Appropriately evaluate and estimate damages while inspecting loss site(s)
- Analyze first reports and promptly contacting insured/claimants.
- Effectively evaluate contract language and identify coverage issues.
- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
- Maintain an active file diary to more file toward resolution.
- Recognize and pursue recovery.
- Adhere to all statutory and regulatory fair claims practices.
- Recognize and identify potential fraudulent claims.
- Effectively evaluate claim facts and negotiate claim settlements.
Independent Heavy Equipment Inspector
HEA Appraisal
02.2017 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Auto Damage Field Appraiser
American Family Insurance
06.2024 - 08.2024
- Supported continuous improvement initiatives within the organization by participating in process evaluations and offering constructive feedback on best practices.
- Educated policyholders on the claims process, providing clear explanations of coverage and repair options.
- Promoted a safety-conscious culture among colleagues by adhering to established safety protocols during field inspections.
- Contributed to team performance goals by consistently meeting or exceeding individual productivity targets for field appraisals.
Independent Auto Field Inspector
Alacrity Solutions
04.2023 - 05.2024
- Completed thorough written descriptions and took photographs to document conditions.
- Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
- Drafted detailed reports on findings of inspections.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
Independent Insurance Agent
Self employed
02.2006 - 10.2020
- Developed leads, scheduled appointments, identified customer needs, and market appropriate products and services.
- Established client relationships and followed up with customers, as needed.
- Provided prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Used a customer-focused, needs-based review process to educate customers about insurance options.
- Maintained a strong work ethic with a total commitment to success each and every day.
CAT Claims Adjuster
Cru-Adjusters (Field-Residential)
10.2016 - 01.2020
- Appropriately evaluate and estimate damages while inspecting loss site(s)
- Analyze first reports and promptly contacting insured/claimants.
- Effectively evaluate contract language and identify coverage issues.
- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
- Maintain an active file diary to more file toward resolution.
- Recognize and pursue recovery.
- Adhere to all statutory and regulatory fair claims practices.
- Recognize and identify potential fraudulent claims.
- Effectively evaluate claim facts and negotiate claim settlements.
CAT Claims Adjuster
Eberls Claims Services
03.2016 - 07.2016
- Efficiently performed insurance verification, pre-certification, and pre-authorization functions. Which, included updating policy holder information and processing up to date situations as it pertains to the claim
- Provided real time estimating and updates using Global Claims
- Served as a liaison between body shop, tow company, repair shop, and customer as needed
- Served in the role of FNOL, worked the claim from beginning to end including some total loss estimates and payments
Claims Specialist/Adjuster
Allstate
03.2013 - 09.2014
- Review field appraiser, scan matrix, or repair facility estimate using Global Claims current estimating software database
- Check for LKQ, aftermarket and remanufactured parts using proper resources within Global Claims or insurance carrier guidelines
- Negotiate with repair facility to obtain fair settlement, review adjusted damage appraisal with owner, make adjustments as needed
Education
H.S. Diploma -
Cahokia Sr. High school
Cahokia, ILB.S. - Business Administration
Harris-Stowe State University
St. Louis, MOSkills
- Active Listening
- Analytical problem-solving
- Strong verbal communication
- Proficient in negotiation strategies
- Decision Making
- Self-Motivator
- Collaboration
- Critical thinking for problem solving
- Interpersonal Skills
- MS Office Proficient
- Customer engagement
- Team Development
Accomplishments
- Served as Lead Adjuster for many complex claims.
- Maintained a consistent closing ratio of top 10%.
Certification
- Texas All Lines adjuster license
- Nonresident adjuster licenses for AL, AR, CO, CT, DE, FL, GA, ID, IN, KY, LA, MA, MI, MN, MS, MT, NH, NM, NC, OK, OR, RI, SC, UT, VT, WA, WV, WY
- Illinois life and health insurance license
- Non resident life and health for Missouri, Tennessee, and Arkansas
- State Farm Adjuster Certification for Auto and Property
- Allstate Certification for Auto and Property
Training
- Field training Auto/Property
- Mitchell
- Audatex
- Xactimate
Timeline
Auto Damage Field Appraiser
American Family Insurance
06.2024 - 08.2024
Independent Auto Field Inspector
Alacrity Solutions
04.2023 - 05.2024
CAT Claims Adjuster
Renfroe-Pilot-Eberls
08.2020 - Current
Independent Heavy Equipment Inspector
HEA Appraisal
02.2017 - Current
CAT Claims Adjuster
Cru-Adjusters (Field-Residential)
10.2016 - 01.2020
CAT Claims Adjuster
Eberls Claims Services
03.2016 - 07.2016
Claims Specialist/Adjuster
Allstate
03.2013 - 09.2014
Independent Insurance Agent
Self employed
02.2006 - 10.2020
B.S. - Business Administration
Harris-Stowe State University
H.S. Diploma -
Cahokia Sr. High school
Similar Profiles
Ross BumpassRoss Bumpass
Independent Adjuster at Eberls Claim Service LLCIndependent Adjuster at Eberls Claim Service LLC
SHAUNNA WILLIAMSSHAUNNA WILLIAMS
Flex Director at Eberls Claim ServiceFlex Director at Eberls Claim Service
Tracey PeoplesTracey Peoples
Team Lead at Eberls Claim ServiceTeam Lead at Eberls Claim Service
Breyann JacksonBreyann Jackson
Cashier at Freddys Frozen Custard And SteakburgerCashier at Freddys Frozen Custard And Steakburger
Marquan DavisMarquan Davis
Accounting Specialist at Summit BankAccounting Specialist at Summit Bank