John Topolewski
Naperville
Summary
Resourceful Head Porter known for high productivity and efficient task completion. Skilled in team leadership, time management, and customer service, ensuring smooth operation of day-to-day activities. Excel in communication, problem-solving, and adaptability, bringing valuable skills to effectively address challenges and improve guest satisfaction.
Overview
2
2
years of professional experience
Work History
Head Porter
Fair Oaks Ford
Naperville
09.2023 - 08.2024
- Trained new staff on best practices in guest interaction and service protocols.
- Assigned daily tasks to the porters and monitored their performance.
- Coordinated with vendors for timely delivery of required items.
- Moved and worked with vehicles to support sales activities.
Car Porter
Fair Oaks Ford
Naperville
06.2022 - 09.2023
- Assisted customers with vehicle retrieval and provided excellent service.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Collaborated with staff to coordinate vehicle movements during busy periods.
- Washed wide range of vehicles each day.
- Identified any visible damage on incoming cars before they are parked.
- Transported customer's cars to service area for repairs or maintenance work.
Education
Some College (No Degree) - Associates
College of DuPage
Glen Ellyn, ILSome College (No Degree) - Automotive Technology
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Customer service
- Vehicle inspection
- Equipment maintenance
- Staff training
- Task delegation
- Problem resolution
- Vehicle maintenance
- Hand tool expertise
Timeline
Head Porter
Fair Oaks Ford
09.2023 - 08.2024
Car Porter
Fair Oaks Ford
06.2022 - 09.2023
Some College (No Degree) - Associates
College of DuPage
Some College (No Degree) - Automotive Technology
Southern Illinois University, Carbondale