John Prall

• Monitored cashier performance, providing constructive feedback for improvement.
• Ensured compliance with food safety standards during cashier operations.
• Maintained up-to-date knowledge of menu items to support staff training initiatives.
• Trained new employees by providing knowledge of specific store tasks, policies and goals.
• Helped customers complete purchases, locate items, and join reward programs.
• Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.

Maintained safety of climbers and guests. Supported cleanliness efforts throughout the business. Assisted in selling memberships and rewards to guests.