JOHN M. COOPER
Chicago
Summary
Community-focused leader with a strong foundation in nonprofit management and youth development. Experienced in creating impactful programs that foster mentorship and workforce readiness while cultivating partnerships with key community organizations. Committed to driving positive change through collaborative initiatives and effective outreach strategies.
Overview
18
18
years of professional experience
Work History
Founder & Executive Director
Operation Impact Community Inc.
Chicago
01.2024 - Current
- Founded and led a nonprofit organization focused on youth development, mentorship, workforce readiness, violence prevention, and community outreach.
- Develop and implement programs that provide educational support, leadership opportunities, and life-skills training for youth.
- Mentor and support at-risk youth through one-on-one conversations, community events, and outreach initiatives.
- Connect youth and families with educational, employment, mentoring, and support resources.
- Partner with community-based violence prevention organizations throughout the Chicago area to promote safer neighborhoods and positive youth engagement.
- De-escalated conflicts and mediated disputes, fostering peaceful resolutions and reducing potential violence.
- Established partnerships with schools, community organizations, and local leaders, enhancing community impact and collaboration.
- Coordinated volunteers and outreach initiatives while managing fundraising efforts and community events to maximize engagement.
Bar & Grill Manager
Dee Dee's Bar & Grill
Calumet Park
08.2019 - 05.2024
- Managed daily restaurant and bar operations to deliver exceptional customer service and optimize operational efficiency.
- Supervised staff scheduling, training, and performance management to enhance team effectiveness and customer relations.
- Maintained inventory controls, vendor relationships, and purchasing processes.
- Ensured compliance with health, safety, and liquor regulations.
- Assisted with event planning, promotions, and community engagement activities.
- Resolved customer concerns to foster a positive guest experience and strengthen customer loyalty.
Owner & Manager
Auto Storage Shop
Dolton
01.2014 - 01.2019
- Owned and managed a vehicle storage and service operation, overseeing all aspects of daily business activities.
- Cultivated strong customer relationships, driving high levels of client satisfaction and loyalty.
- Supervised staff and vendors, facilitating seamless operations and service delivery.
- Managed customer accounts, contracts, billing, and recordkeeping to ensure accuracy and compliance.
- Coordinated facility maintenance, security, and operational logistics.
Owner & Operator
Perfect Hands Beauty & Barber Shop
Chicago
01.2009 - 01.2013
- Owned and operated a successful beauty and barber salon serving the local community.
- Managed daily business operations, including budgeting, scheduling, inventory, and customer service, to ensure smooth salon functionality.
- Recruited, trained, and supervised salon professionals and support staff.
- Developed and implemented marketing and customer retention strategies, resulting in increased client engagement and business growth.
- Ensured compliance with health and safety standards while creating a welcoming environment that enhanced client satisfaction.
Education
General Studies -
South Shore High School
Chicago06-1993
Skills
- Program Development
- Youth Engagement Strategies
- Community Partnership Development
- Volunteer Management
- Business Operations Management
- Budgeting & Inventory Control
- Facility Management
- Leadership & Team Development
- Staff Training & Supervision
- Customer Service Excellence
- Community Event Coordination
- Conflict resolution
- Public speaking
Community Leadership And Volunteer Experience
- Horace Mann School, Chicago, IL, Career Day Volunteer, Participate in career awareness events by sharing professional experiences and mentoring students regarding career pathways and workforce readiness., Encourage students to explore educational and professional opportunities.
- South Shore High School, Chicago, IL, Roundtable Debate Match Volunteer, Support student leadership and debate programs that promote critical thinking, public speaking, and teamwork., Encourage civic engagement, confidence, and personal growth among participating students.
Timeline
Founder & Executive Director
Operation Impact Community Inc.
01.2024 - Current
Bar & Grill Manager
Dee Dee's Bar & Grill
08.2019 - 05.2024
Owner & Manager
Auto Storage Shop
01.2014 - 01.2019
Owner & Operator
Perfect Hands Beauty & Barber Shop
01.2009 - 01.2013
General Studies -
South Shore High School