JOHN M. BENSON
Chicago,IL
Summary
Dynamic professional with a solid academic foundation in Applied Mathematics and Earth and Environmental Science, complemented by extensive experience in compliance, financial analysis, and insurance product evaluation. Proven expertise in collaboration, communication, problem-solving, and project management across diverse industries, consistently delivering projects on time and within scope. Recognized for strategic planning and team leadership abilities, along with a commitment to implementing process improvements that enhance operational efficiency. Prepared to leverage extensive experience and innovative insights to drive success in future endeavors at LRS.
Overview
21
21
years of professional experience
Work History
Damage Project Manager
Pro-Resto Inc
05.2025 - Current
- Lead cross-functional collaboration between sales, estimating, field crews, insurance adjusters, mortgage lenders, and HOAs to ensure timely project flow and alignment with policy and regulatory requirements.
- Perform forensic-level inspections on residential structures to diagnose storm-related damage across roofing, siding, guttering, windows, doors, and interior systems.
- Interpret insurance policies and match physical damage to coverage triggers, providing clients with strategic guidance to navigate the claims process with confidence.
- Facilitate the complete restoration journey for clients, including product selection, contract management, inspections, and funding disbursements.
- Drive lead generation strategy through direct marketing, relationship building, storm tracking, and community outreach—resulting in a strong pipeline of qualified, high-conversion projects.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Math Tutor
Freelance (Self Employed)
01.2015 - Current
- Tutoring a wide range of elementary, secondary, and college mathematics students, enhancing their understanding and performance in mathematics.
- Create individualized tutoring plans tailored to the specific needs of each student, resulting in improved academic outcomes.
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
Actuarial Analyst
Sammons Financial Group Companies
09.2020 - 02.2025
- Experience with Indexed Universal Life, Universal Life, Old Universal Life and NALIF life insurance policies in both Cyberlife and Lifecomm; working alongside illustration and underwriting team to address discrepancies.
- Researched policy information in order to address calculation issues on in-force policies; utilize spreadsheets to derive detailed and complex manual calculations on policies lacking system support.
- Maintained, enhanced, and operated calculation spreadsheets used to validate or supplement product-related system-generated values.
- Led with special projects by developing and implementing new reporting processes such as: researching missing system 1035.
- Assisted in updating daily index values using R-code for insurance products and validate nightly index values are accurate within the system.
- Provided insights and recommendations to key stakeholders.
Senior Authoring Specialist
VelocityEHS
02.2016 - 05.2020
- Applied region-specific GHS hazard communication (WHMIS 2015, CLP, HAZCOM 2012) and transportation (DOT, IATA, IMDG, TDG) regulations to determine appropriate classifications for pharmaceutical, petroleum, defense, and manufacturing products for national and international commerce, enhancing compliance accuracy.
- Researched component physical and chemical properties to ascertain appropriate hazard classifications, improving regulatory adherence.
- Communicated with Health Canada, OSHA, and ECHA agencies to seek guidance for clientele and regulatory updates, increasing client satisfaction.
- Mentored and led a team of three author specialists, working alongside project management and sales to answer industry-specific regulations for incoming questions from clients and potential clients.
Authoring Specialist
VelocityEHS | MSDSonline
03.2014 - 02.2016
- Applied region-specific GHS hazard communication (WHMIS 2015, CLP, HAZCOM 2012) and transportation (DOT, IATA, IMDG, TDG) regulations to determine appropriate classifications for pharmaceutical, petroleum, defense, and manufacturing products for national and international commerce, enhancing compliance accuracy.
- Researched component physical and chemical properties to ascertain appropriate hazard classifications, improving regulatory adherence.
- Communicated with Health Canada, OSHA, and ECHA agencies to seek guidance for clientele and regulatory updates, increasing client satisfaction.
Field Chemist / Onsite Coordinator
Heritage Environmental Services
02.2011 - 12.2013
- Coordinated and managed RCRA compliance, hazardous waste inventory, and inspections at US Steel-Gary Works and East Chicago Tin; assisted hazardous waste removal at BP Whiting Refinery - ensuring regulatory adherence and safety.
- Handled, packaged, and transported hazardous wastes under DOT, RCRA, DEA, and OSHA regulations, improving compliance accuracy and operational efficiency.
- -Identified and reported chemicals of concern: including hazardous substances, asbestos, hazardous waste, petroleum products, and other pollutants.
Photo Specialist / Salesfloor
Walgreens
08.2004 - 01.2012
- -Operated and maintained photo equipment, including printers, kiosks, and digital services, ensuring optimal functionality and customer satisfaction.
- -Managed photo order fulfillment, including assembly, packaging, and customer pickup, enhancing order accuracy and efficiency by 90%.
- Updated tags, displays and signage for special promotions.
Education
MS - Applied Mathematics
DEPAUL UNIVERSITY
Chicago, IL01.2023
BS - Earth and Environmental Science with minor in History
UNIVERSITY OF ILLINOIS AT CHICAGO
Chicago, IL01.2009
Skills
- Effective communication
- Data analysis proficiency
- Data analysis expertise
- Detail-oriented approach
- Risk assessment
- Compliance reporting
- Data interpretation
- Analytical problem solving
- Excel proficiency
- Project coordination
- Project planning and development
- Strategic planning
Timeline
Damage Project Manager
Pro-Resto Inc
05.2025 - Current
Actuarial Analyst
Sammons Financial Group Companies
09.2020 - 02.2025
Senior Authoring Specialist
VelocityEHS
02.2016 - 05.2020
Math Tutor
Freelance (Self Employed)
01.2015 - Current
Authoring Specialist
VelocityEHS | MSDSonline
03.2014 - 02.2016
Field Chemist / Onsite Coordinator
Heritage Environmental Services
02.2011 - 12.2013
Photo Specialist / Salesfloor
Walgreens
08.2004 - 01.2012
MS - Applied Mathematics
DEPAUL UNIVERSITY
BS - Earth and Environmental Science with minor in History
UNIVERSITY OF ILLINOIS AT CHICAGO
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