Detail-oriented sales associate with a rich background in customer service and sales transactions. Known for enhancing customer experiences through expert product knowledge and effective problem-solving.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Durk’s sports cards and memorabilia
Orion
02.2010 - Current
Assisted customers in selecting sports cards and memorabilia for their collections.
Organized and maintained inventory of sports cards and collectibles on display.
Processed sales transactions using point-of-sale systems efficiently.
Provided expert knowledge on product details to enhance customer experience.
Customer Service Representative
The capital theater
Davenport
01.2023 - 01.2025
Assisted patrons with ticket purchases and reservations.
Provided information on upcoming shows and events to guests.
Resolved customer inquiries and complaints in a timely manner.
Collaborated with team members to enhance customer experience.
Processed transactions accurately using point-of-sale systems.
Coordinated with management to implement service improvements.
Customer Service Representative
The redstone room
Davenport
01.2009 - 01.2013
Assisted patrons with ticket purchases and reservations.
Provided information on upcoming shows and events to guests.
Resolved customer inquiries and complaints in a timely manner.
Processed transactions accurately using point-of-sale systems.
Answered customer inquiries and provided accurate information regarding products and services.