John Grigaitis IV
Edwardsville
Summary
Results-driven professional with strong sales and marketing expertise, complemented by technical and musical skills. Exceptional communication abilities enhance client interactions and foster effective teamwork. Quick learner focused on collaboration and achieving collective goals. Proficient in Microsoft Office Suite and Salesforce.
Overview
28
28
years of professional experience
Work History
Guitar Teacher
01.2005 - Current
- Instructed students in various guitar techniques and music theory concepts.
- Taught diverse students guitar techniques and facilitated songwriting development
- Designed engaging lesson plans for diverse student skill levels.
- Developed individualized practice schedules to enhance student progress.
Landscaper & Gardener
Marla’s Gardening Services
01.1998 - Current
- Designed, cultivated, and maintained gardens and landscapes for personal clients over 25 years, integrating client preferences and local aesthetics to enhance outdoor spaces.
Customer Service Representative
Trizetto Provider Solutions
01.2018 - 01.2019
- Earned numerous awards for exceptional customer service based on client feedback.
- Assisted medical professionals with patient billing and website operations.
- Researched missing ERAs, clearinghouses, and payer claim rejections to resolve billing issues.
- Collaborated with multiple teams to ensure accurate project completion, providing clear notes on all cases.
- Acquired proficiency in reading ANSI 5010 encrypted codes during training sessions.
Team Leader
T.O.P. Marketing Group
01.2014 - 01.2018
- Managed sales by identifying target population areas and dividing territories for team coverage, optimizing resource allocation.
- Trained new employees on product offerings and educated existing staff on updates.
- Handle all interviewing and hiring of new team members for the federal government’s lifeline program.
- Collaborated with store managers to set up booths outside businesses, facilitating program enrollment for qualified individuals.
- Conducted door-to-door sales and educated consumers on energy deregulation alternatives and renewable energy options, enhancing community awareness.
- Provided office administration logging daily sales transactions, ordering office supplies and uniforms.
Education
B.A. - Music Business
Southern Illinois University
06-2025
Associate degree -
Lewis & Clark Community College
08-2004
Skills
- Music theory
- Lesson planning
- Creativity
- Problem solving
- Project management
- Organization
- Leadership
- Teamwork
- Customer service
Timeline
Customer Service Representative
Trizetto Provider Solutions
01.2018 - 01.2019
Team Leader
T.O.P. Marketing Group
01.2014 - 01.2018
Guitar Teacher
01.2005 - Current
Landscaper & Gardener
Marla’s Gardening Services
01.1998 - Current
B.A. - Music Business
Southern Illinois University
Associate degree -
Lewis & Clark Community College