John Galminas

January 2023 – Present

• Managed end-to-end IT infrastructure, cybersecurity, and cloud migration projects for law firms statewide, ensuring compliance with legal industry regulations and improving operational performance.
• Led full-cycle software implementation for Clio, Filevine, NetDocuments, and RingCentral customizing configurations for data security, user experience, and workflow optimization.
• Developed and delivered role-specific training programs, reducing onboarding time by 40% and driving user adoption rates above industry benchmarks.
• Collaborated with firm partners, legal administrators, and IT vendors to align technology initiatives with business strategy and compliance standards.
• Oversaw network security enhancements including MFA, encryption protocols, and vulnerability assessments, reducing security incidents across client firms.

IT Support Technician

January 2022 – January 2023

• Provided Tier 1 technical support for attorneys and staff across multiple law firm clients, resolving issues related to desktops, peripherals, network connectivity, and specialized legal software.
• Achieved high first-call resolution rates by diagnosing and troubleshooting hardware, software, and network problems efficiently.
• Documented support procedures and knowledge base articles, improving response times for recurring technical issues.

• Installed and maintained AV and lighting systems in residential and commercial properties.
• Diagnosed and resolved wiring and equipment issues to restore systems to working order.
• Collaborated with contractors and clients to deliver custom smart home solutions.
• Concealed wiring, mounted equipment, and programmed remotes for user-ready systems.
• Maintained logs of installations, repairs, and upgrades.

• Constructed building frame woodwork including wall studs, floor joists, and door frames.
• Installed windows and doors and assisted in general site cleanup.