Summary
Overview
Work History
Education
Skills
Certification
Timeline
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John Deem

Quincy

Summary

Dynamic and detail-oriented professional with a proven track record at Federal Express, excelling in time-sensitive deliveries and route planning. Recognized for exceptional customer service and strong problem-solving skills, consistently enhancing client relationships and ensuring satisfaction through reliable and efficient package handling. Committed to maintaining high safety standards and operational excellence.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Courier

Federal Express
04.2012 - Current
  • Delivered packages efficiently while adhering to safety protocols.
  • Navigated routes effectively to ensure timely deliveries.
  • Communicated with clients regarding delivery status and updates.
  • Maintained vehicle cleanliness and performed routine safety checks.
  • Assisted in loading and unloading packages, ensuring accurate handling.
  • Collaborated with team members to enhance overall service quality.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.

Warehouse and Delivery

French Gerleman Electric
03.2007 - 04.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.

Education

General Studies

Quincy Senior High School
Quincy, IL
06-1983

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Valid Driver's license
  • Route planning
  • Time sensitive deliveries
  • Attention to confidentiality
  • Package delivery and Pick-up
  • Loading and unloading
  • Scanning device operation
  • Customer satisfaction

Certification

Medical D.O.T. certification

Timeline

Courier

Federal Express
04.2012 - Current

Warehouse and Delivery

French Gerleman Electric
03.2007 - 04.2012

General Studies

Quincy Senior High School

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John Deem