Johan Gabriel Lopez
Chicago
Summary
Driven Computer Science student with a minor in Marketing at DePaul University, possessing a unique blend of technical and creative skills. Proven ability to excel academically while gaining hands-on experience across diverse fields. Committed to leveraging this well-rounded foundation to pursue innovative roles in technology and marketing.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Sam's Club
Evergreen Park
12.2024 - Current
- Loaded and unloaded delivery trucks, managing space effectively to maximize capacity.
- Compared merchandise invoices to items received.
- Scanned and labeled packages, ensuring accurate tracking and delivery information.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate the risk of accidents.
- Confirmed items picked for orders by keying codes into the system.
- Operated the forklift safely to move large quantities of products within the warehouse.
- Read orders to obtain item numbers, and locate merchandise in bins or on shelves.
- Communicated effectively with supervisors and team members to address workflow challenges.
- Maintained cleanliness and organization of warehouse space to ensure safety and efficiency.
- Resolved issues with orders, including missing or incorrect items, to ensure customer satisfaction.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Followed safety protocols while operating material handling equipment, such as pallet jacks and hand trucks.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
- Located merchandise from shelves and storage areas to fill orders.
- Filled orders according to defined standards using the standard picking system.
- Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
Shift Supervisor
Sam's Club
Evergreen Park
05.2022 - Current
- Conducted training in equipment operations and safety procedures, briefing employees on the hazards associated with work.
- Reinforced rules to promote superior employee performance.
- Managed daily workflow and scheduled staff for adequate coverage.
- Provided on-the-job training to new staff members.
- Quickly recognized consumer requirements.
- Instructed staff on methods for achieving sales goals.
- Assisted upper management with daily operations to meet standards of service and quality.
- Assessed operations and adjusted scheduling to maximize productivity.
- Promoted excellent teamwork through collaborative initiatives.
- Managed client concerns while keeping upper management informed about ongoing difficulties.
- Consistently applied company rules while being accessible to staff's concerns.
- Engaged in refining and executing updated procedures.
Fresh Food Associate
Sam's Club
Evergreen Park
12.2021 - Current
- Ensured shelf organization by promptly discarding spoiled goods from stock.
- Supervised display areas continuously to maintain top-notch product showcasing.
- Cleaned shelves, counters and tables to maintain organized store.
- Identified suitable products according to customer preferences.
- Addressed product questions and directed customers to relevant items.
- Studied sales data to pinpoint patterns affecting performance.
- Examined fresh produce deliveries to ensure quality.
- Checked temperatures of coolers and freezers regularly to maintain food safety standards.
- Welcomed patrons and identified their requests.
- Organized product placement to enhance customer engagement.
Linen Technician
Advocate Christ Medical Center
Chicago
05.2021 - 10.2021
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects
- Monitored maintenance scheduling and reported maintenance team information to management
- Completed deliveries of linen and picked up soiled linen to maintain operations throughout entire facility
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Juggled multiple projects and tasks to ensure high quality and timely delivery
Customer Service Cashier
Frannie's Hotdog
Chicago
07.2019 - 10.2019
- Greeted customers and responded to informational requests
- Processed credit card, EBT and gift certificate payments in electronic computer systems
- Maintained cleanliness and presentation of stock room and production floor
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
Summer Intern
Maldigan-Quinn
Chicago
07.2019 - 10.2019
- Assisted with answering telephone calls, managing databases and drafting correspondence
- Delivered mail along prescribed route and retrieved additional mail from relay boxes
- Pruned and trimmed trees and hedges with shears, pruners or chain saws
- Shoveled snow and spread salt on walkways and parking lots
Guest Service Usher
Luna Security
Chicago
08.2016 - 08.2019
- Greeted incoming guests with friendly smile and provided knowledgeable service
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities
- Responded to guest questions about current facility events and future offerings
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows
Server/Restaurant Busser
Habanero Mexican Restaurant
Chicago
05.2016 - 06.2018
- Cleared, cleaned and sanitized booth and chair cushions and tables
- Maintained table setting by removing courses as completed and replenishing utensils
- Swept, mopped and removed debris from dining room floors
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations
- Served water, coffee and soft drinks and offered refills to promote excellent customer service
- Maintained table settings by removing courses, replacing utensils and refilling beverages
- Washed dishes and disposed of trash in designated receptacles
- Wiped down and cleaned chairs, booths and highchairs
- Monitored tables for guest needs and customer service opportunities
Education
Bachelor of Science - Computer Science in Computer Software And Media Ap
DePaul University
Chicago, IL06-2026
Minor In Marketing
DePaul University
Chicago, IL06-2026
High School Diploma -
Gordan S. Hubbard
Chicago, IL06-2000
Skills
- Strong Verbal Skills
- Online Marketing Expertise
- Application Development
- Service Excellence
- Strong Verbal Communication
- Organized Scheduling
- Reliable and Accountable
- Effective Team Management
- Optimistic Team Player
- Effective Collaboration
- Problem-Solving Skill
Languages
Spanish
Native/ Bilingual
Italian
Limited
Certification
- Forklift Certified
- Food Licenses Certified
Timeline
Fulfillment Associate
Sam's Club
12.2024 - Current
Shift Supervisor
Sam's Club
05.2022 - Current
Fresh Food Associate
Sam's Club
12.2021 - Current
Linen Technician
Advocate Christ Medical Center
05.2021 - 10.2021
Customer Service Cashier
Frannie's Hotdog
07.2019 - 10.2019
Summer Intern
Maldigan-Quinn
07.2019 - 10.2019
Guest Service Usher
Luna Security
08.2016 - 08.2019
Server/Restaurant Busser
Habanero Mexican Restaurant
05.2016 - 06.2018
Bachelor of Science - Computer Science in Computer Software And Media Ap
DePaul University
Minor In Marketing
DePaul University
High School Diploma -
Gordan S. Hubbard
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