Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Joey Luczak

Lockport

Summary

Proven team player with a track record of enhancing customer satisfaction at Jewel Osco, adept in customer service and merchandise stocking. Leveraged excellent communication and attention to detail to resolve complaints and improve store operations, significantly contributing to team objectives. Skilled in both interpersonal interactions and maintaining store presentation.

Overview

1
1
year of professional experience

Work History

Grocery Clerk

Jewel Osco
04.2024 - 06.2025
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Cashier

Dollar Tree
08.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Advanced Placement Student

Lockport Township High School
Lockport, IL

Skills

  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Punctual and reliable
  • Product stocking
  • Cleaning and sanitation
  • Heavy lifting

Accomplishments

4.0 Student with multiple advanced placement classes

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Cashier

Dollar Tree
08.2024 - 12.2024

Grocery Clerk

Jewel Osco
04.2024 - 06.2025

Advanced Placement Student

Lockport Township High School

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Joey Luczak