Joel Aceves
Chicago
Summary
Highly skilled in customer service with valuable experience as a waiter. Also forklift driver, adept at managing high-volume crowded environments. Possess strong communication and interpersonal skills, ensuring positive work experiences and efficient work ethic. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the company reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
1
1
Certification
Work History
Waiter
Dynasty Banquets
Hammond
05.2022 - 07.2022
- Maintained cleanliness of tables, utensils, and dining areas throughout events.
- Provided excellent customer service in a fast-paced banquet setting.
- Set up dining areas for events, ensuring proper table arrangements and decor.
- Assisted kitchen staff in food preparation during peak service times.
- Collaborated with team members to deliver seamless guest experiences during large functions.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Checked with customers to ensure that they were enjoying their meals.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
George Washington Highschool
Chicago, IL06-2025
Skills
- Customer service
- Food safety
- Catering support
- Event coordination
- Guest relations
- Time management
Certification
NSC Lift Truck Operator Training
Completion Date May 19, 2025-May 22, 2025
Standard Electric & Propane Forklift
Languages
Spanish
Full Professional
Timeline
Waiter
Dynasty Banquets
05.2022 - 07.2022
High School Diploma -
George Washington Highschool
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