Joe De La Torre
Burbank,IL
Summary
Dynamic manager with a proven track record in leadership and customer service. Expertise in developing and implementing marketing strategies to enhance brand visibility and drive customer engagement.
Professional leader with deep experience in team management and collaboration. Skilled in strategic planning, conflict resolution, and fostering productive work environment. Strong focus on achieving results and adapting to changing needs. Known for reliability, effective communication, and motivational leadership.
Diligent [Desired Position] with proven track record of leading diverse teams towards successful project completion. Demonstrated ability to manage workflows and enhance team productivity through strategic planning and effective communication. Utilizes skills in problem-solving and team-building to foster collaborative work environment.
Overview
1
1
Language
13
13
years of professional experience
Work History
Group Leader
Makers Pride
Geneva, IL
07.2025 - 09.2026
- Directed daily production workflows to maintain safety, quality, and line efficiency.
- Coordinated team assignments and balanced workloads across shift operations.
- Trained new associates on SOPs, equipment use, and sanitation standards.
- Monitored product quality and addressed defects to reduce rework.
- Reviewed production schedules and adjusted staffing to support demand changes.
- Improved team consistency by coaching associates on process compliance and best practices.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Trained new team members by relaying information on company procedures and safety requirements.
Manager
Circle K
Aurora, Il
01.2024 - 07.2025
- Managed daily operations to ensure efficient store functionality.
- Supervised staff to maintain high customer service standards.
- Trained new employees on company policies and procedures.
- Conducted inventory checks to ensure product availability and accuracy.
- Implemented store promotions to enhance customer engagement.
- Coordinated with suppliers for timely product delivery and stock management.
- Assisted in maintaining store cleanliness and organization standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
Marketing Manager
Stop Chasing Customers
Naperville, Illinois
01.2014 - 01.2023
- Developed marketing content for social media platforms to enhance brand visibility.
- Assisted in organizing promotional events to engage target audiences effectively.
- Managed email marketing campaigns to promote products and services effectively.
- Conducted market research to identify trends and consumer preferences for strategy development.
- Analyzed competitor activities to refine marketing strategies and improve market positioning.
- Supported budget management by tracking expenses related to marketing initiatives.
- Created content for promotional materials, including brochures, flyers, and websites.
- Developed social media marketing strategies to help brand company and increase sales.
- Built relationships with influencers in the industry for increased visibility.
Education
Some College (No Degree) - Business Administration And Management
College of DuPage
Glen Ellyn, ILSkills
- Staff supervision
- Inventory management
- Employee training
- Recruitment strategies
- Marketing strategy
- Operations management
- Team leadership
- Relationship building
- Verbal and written communication
- Group and individual instruction
- Employee development
- Influencing skills
Languages
Spanish
Native or Bilingual
Timeline
Group Leader
Makers Pride
07.2025 - 09.2026
Manager
Circle K
01.2024 - 07.2025
Marketing Manager
Stop Chasing Customers
01.2014 - 01.2023
Some College (No Degree) - Business Administration And Management
College of DuPage
Education and Training
I have experience managing, training, and leading people to get the most production from their strengths. I have 20 years of studying leadership, influencing, and managing people.