Joe Catanese
Elk Grove Village
Summary
Experienced college student with a strong background in retail and restaurant settings, specializing in customer service and asset protection. Highly dependable, vigilant, knowledgeable, and supportive. Demonstrated ability to excel in fast-paced environments while delivering exceptional results.
Overview
3
3
years of professional experience
Work History
Server
Giordano’s
07.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Educator
lululemon
10.2023 - 02.2024
- Provided exceptional customer service
- Asset protection/loss prevention related duties
- Utilized sales techniques to meet and exceed sales goals
- Managed cash registers efficiently and accurately
- Responsible for opening and closing procedures
Cashier/Customer Service
Walgreens
07.2022 - 09.2022
- Provided exceptional customer service to ensure customer satisfaction
- Asset protection and loss prevention related duties
- Stocked shelves to maintain inventory levels
- Operated omni channel systems to assist customers with online orders
- Cleaned the store frequently to uphold cleanliness standards
Education
Entrepreneurship -
DePaul University
Chicago, IL06.2026
Skills
- Customer service
- Communication skills
- Retail sales
- Leadership
- Keen observation
- Critical thinking
Timeline
Server
Giordano’s
07.2024 - 03.2025
Educator
lululemon
10.2023 - 02.2024
Cashier/Customer Service
Walgreens
07.2022 - 09.2022
Entrepreneurship -
DePaul University
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