Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jocquie Wade

Chicago

Summary

Energetically spearheaded kitchen operations at Bally's Casino, enhancing cleanliness and efficiency by mastering dishwasher operation and inventory management. Excelled in customer service at Walmart Supermarket, significantly improving customer satisfaction. Demonstrated exceptional organization skills and a keen eye for detail, ensuring compliance with health regulations and safety practices.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Steward

Bally's Casino
Chicago
03.2024 - 10.2024
  • Maintained cleanliness and organization of the kitchen and dining area.
  • Collaborated with kitchen staff to ensure timely dishwashing and stocking replenishment
  • Operated dishwasher equipment and ensured compliance with health regulations.
  • Managed the inventory of cleaning supplies and utensils.
  • Removed trash from kitchen areas according to established procedures.

Janitor

Cara Connects/The Habitat Company
Chicago
10.2022 - 03.2024
  • Clean and maintain a safe working environment by properly mixing and overseeing hazardous cleaning solutions.
  • Perform heavy cleaning duties, including operating maintenance machines and devices, such as a trash compactor, auto scrubbers, and a pressure washer.
  • Conducted housekeeping tasks, including trash removal, servicing and supplying restrooms, cleaning windows, complete floor care, and sorting recyclables.

Customer Services Representative

Walmart Supermarket
Chicago
06.2017 - 04.2019
  • Demonstrated expertise in cake decoration, baking cookies, and bread rolls
  • Provided friendly and helpful assistance to customers, addressing their inquiries, resolving issues, and ensuring customer satisfaction
  • Stocked displays and packed ready-to-sell products in proper containers in produce, deli, bakery, dairy and meat department

Customer Service Representative

Carney Cleaning Service
Chicago
01.2016 - 06.2017
  • Actively engaged in cleaning, organizing, and stocking items prior to opening and after closing time during each shift.
  • Inspected equipment and appliances to ensure everything worked, and notified management of needed repairs.
  • Maintained meticulous records of inventory and stock levels by using tracking systems that accurately monitored quantities.

Education

High School Diploma -

Midwest Technology, Online Program,GED
05-2010

Skills

  • Dishwasher operation
  • Inventory management
  • Cleaning procedures
  • Health regulations
  • Supply restocking
  • Customer service
  • Team collaboration
  • Time management
  • Safety practices
  • Problem solving
  • Attention to detail
  • Organization skills
  • Equipment maintenance
  • Cleaning
  • Basic housekeeping
  • Food safety
  • Food service
  • Team leadership
  • Kitchen operations

Certification

  • Serv Safe Food Handler Certification

Timeline

Steward

Bally's Casino
03.2024 - 10.2024

Janitor

Cara Connects/The Habitat Company
10.2022 - 03.2024

Customer Services Representative

Walmart Supermarket
06.2017 - 04.2019

Customer Service Representative

Carney Cleaning Service
01.2016 - 06.2017

High School Diploma -

Midwest Technology, Online Program,GED

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Jocquie Wade