Jocelyne Davalos
Woodridge
Summary
Dedicated returns processing specialist proficient in inventory management and quality control. Known for strong problem-solving abilities and exceptional communication skills, ready to support operational excellence in a fast-paced warehouse environment.
Overview
3
3
years of professional experience
Work History
Returns Clerk
Geodis Logistics
Romeoville
10.2023 - Current
- Processed returns efficiently in compliance with company policies.
- Inspected returned items for damage and proper documentation.
- Coordinated with warehouse teams to manage return shipments.
- Organized records of returned merchandise transactions for easy retrieval and tracking.
- Worked with management to enhance return handling processes, improving compliance and efficiency.
- Received, inspected and processed returned items from customers.
- Inspected damaged products before disposing of them off or returning them back to vendors.
- Maintained accurate inventory records of returned goods.
- Inspected returned items to identify damage or defects, documenting information in database.
- Examined merchandise to determine problems and evaluate for possible solutions or repair.
- Oversaw inventory levels to maintain accurate stock availability, supporting smooth operations.
- Utilized inventory management software to track stock movements efficiently.
- Managed inventory levels to ensure timely stocking and ordering of supplies.
- Operated order picking equipment to efficiently gather items for shipment.
- Collaborated with team members to streamline picking processes and improve efficiency.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected and packed customer orders accurately and efficiently.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Operated machinery to maintain efficient production flow and quality control.
Education
High School Diploma -
University of Guadalajra
San Juan De Los Lagos, Jalisco 08-2010
Some College (No Degree) - Marketing
University of Aguascalientes
Aguascalientes, Aguascalientes. MexicoSome College (No Degree) -
Joliet Junior College
Joliet, ILSkills
- Returns processing
- Return processing
- Order fulfillment
- Shipping and receiving
- Warehouse operations
- Inventory management
- Damage inspection
- Product inspection
- Quality control
- Warehouse coordination
- Warehouse experience
- Warehouse organization
- Efficient organization
- Process optimization
- Data entry
- Paperwork processing
- Customer support
- Issue and complaint resolution
- Communication strategies
- Team collaboration
- Problem-solving skills
- Verbal and written communication
- Communication skills
- Emotional intelligence
- High-energy attitude
- Microsoft office
Timeline
Returns Clerk
Geodis Logistics
10.2023 - Current
High School Diploma -
University of Guadalajra
Some College (No Degree) - Marketing
University of Aguascalientes
Some College (No Degree) -
Joliet Junior College