Jocelyn Warnke
Elmhurst
Summary
Dedicated food service professional with a strong focus on customer satisfaction and cash handling expertise. Proven ability to maintain cleanliness and professionalism in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Food and Beverage Cashier
Elijahs Coffee and Tea
Elmhurst, IL
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on operational procedures and service standards.
Barista
Starbucks
Elmhurst, IL
03.2021 - 11.2024
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Managed inventory levels, including ordering supplies to prevent shortages during peak hours.
Childcare Assistant
Endeavor Health
Woodridge, IL
07.2019 - 02.2021
- Facilitated daily activities and educational programs for children to support developmental milestones.
- Assisted in maintaining a safe and welcoming environment for children and staff.
- Collaborated with parents and caregivers to address individual child needs and concerns.
- Implemented behavior management strategies to promote positive interactions among children.
Education
Associate of Arts - Graphic Design
Roosevelt University
Chicago, IL05-2028
High School Diploma -
York High School
Elmhurst, IL05-2021
Skills
- Professionalism and courtesy
- Cleanliness and hygiene
- Cash handling expertise
- Patience and empathy
- Food safety
- Basic math
- Problem-solving
- Customer service
- Reliable and responsible
Timeline
Food and Beverage Cashier
Elijahs Coffee and Tea
07.2025 - Current
Barista
Starbucks
03.2021 - 11.2024
Childcare Assistant
Endeavor Health
07.2019 - 02.2021
Associate of Arts - Graphic Design
Roosevelt University
High School Diploma -
York High School