Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn Villanueva

Blue Island

Summary

Experienced cashier with a strong background in providing excellent customer service in fast-paced settings like McDonald’s and Chipotle. Skilled in handling high-volume transactions, operating POS systems, and ensuring accuracy in processing payments. Recognized for maintaining a clean and organized workspace, resolving customer issues efficiently, and working closely with team members to keep operations running smoothly. Known for being reliable, adaptable, and committed to creating a positive experience for every guest while adhering to food safety and quality standards.

Overview

2
2
years of professional experience

Work History

Cashier

Chipotle
03.2024 - Current

As a cashier at Chipotle we focus on providing an outstanding guest experience by welcoming customers with a positive attitude and ensuring orders are handled quickly and accurately. This role includes managing payments, maintaining a clean and organized workspace, and keeping supplies like utensils and napkins readily available. I also assist with light tasks to support the overall flow of the restaurant and work closely with the team to ensure smooth operations.

Cashier

McDonald's
10.2022 - 03.2024

As a McDonald’s cashier I was responsible for delivering exceptional customer service by greeting guests with a friendly attitude, accurately taking orders through the (POS) system, and efficiently processing payments, including cash, credit, and mobile transactions. I help maintain a clean and organized workspace, ensure drink and condiment stations are tidy, and work with team members to guarantee timely and accurate order preparation. Cashiers must uphold McDonald’s food safety, quality, and service standards while working in a fast-paced environment. This role requires excellent communication, basic math skills, attention to detail, and a team-oriented mindset, making it ideal for individuals who enjoy interacting with people and are eager to grow within the company.

Education

High School Diploma -

Dwight D Eisenhower High School
Blue Island, IL

Skills

    - Customer Service

    - Cash Handling

    - Communication Skills

    - Time management

    - Multitasking

    - Teamwork

    - Organizational skills

    - Problem Solving

    - Adaptability

    - Technical Skills

    - Quality Awareness

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Chipotle
03.2024 - Current

Cashier

McDonald's
10.2022 - 03.2024

High School Diploma -

Dwight D Eisenhower High School
Jocelyn Villanueva