Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Velasquez

Chicago

Summary

Proactive and goal oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Waitress

Brothers Mexican Grill
07.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Clerk

TESTA PRODUCE
09.2023 - 03.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Education

High School Diploma -

Joliet West High School
Joliet, IL
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Flexible and adaptable
  • Time management
  • Organizational Development
  • Business Process Improvement

Timeline

Waitress

Brothers Mexican Grill
07.2024 - Current

Clerk

TESTA PRODUCE
09.2023 - 03.2024

High School Diploma -

Joliet West High School

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Jocelyn Velasquez