Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jocelyn Sanchez

Chicago

Summary

I speak English and Spanish fluently, making me a good asset when needed to communicate with Spanish-speaking customers. I connect with people easily, making it easy to encourage and communicate effectively with all types of people. I work great under pressure and change; I can calmly and proficiently assess any task I am assigned, as well as adapt seamlessly to any change.

Overview

2
2
years of professional experience

Work History

Office Clerk

Vico's Plastering Inc
Chicago
07.2024 - Current
  • Collected and entered payment data into the system, maintaining complete confidentiality and accuracy.
  • Maintained electronic and physical filing systems for easy document retrieval.
  • Answered telephones, directed calls, and took messages.
  • Processed cash, check, and credit card transactions.
  • Created memos, letters, emails, reports, and presentations as management requested.
  • Answered customer inquiries via phone and email.
  • Completed and mailed contracts, invoices, and checks.
  • Computed, recorded, and proofread data or reports.

Replacement Cleaner

Midway Building Services
Chicago
09.2022 - Current
  • Checked and stocked inventory throughout the facility to meet expected demands.
  • Wiped down various surfaces with approved cleaning products to prevent the growth of bacteria and viruses.
  • Handled, mixed, and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Sweep, mop, and vacuum floors of all areas.
  • Cleaned bathrooms, including toilets, tubs, showers, and sinks.
  • Communicated with the maintenance team on damages to repair.

Front End Check Out TA

Walmart
Cicero
11.2023 - 01.2024
  • Conducted price checks for special orders or discounts as requested by customers.
  • Delivered real-time, accurate Spanish translations and interpretations for customers when needed.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of the checkout area, including countertops, registers, and floors.
  • Provided great customer support and a positive environment for team members.

Education

High School Diploma -

John F Kennedy High School
6325 W 56th St, Chicago, IL 60638
06-2022

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Problem solving
  • Adaptability
  • Confidentiality
  • Spanish interpretation
  • Patience and endurance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Office Clerk

Vico's Plastering Inc
07.2024 - Current

Front End Check Out TA

Walmart
11.2023 - 01.2024

Replacement Cleaner

Midway Building Services
09.2022 - Current

High School Diploma -

John F Kennedy High School

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Jocelyn Sanchez