Jocelyn Melendez
Schaumburg
Summary
Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards and confidentiality. Focused on team collaboration and achieving results with reliability and adaptability.
Overview
20
20
years of professional experience
Work History
Secretary
Queen Bee District 16 - Glenside Middle School
08.2014 - Current
- Maintained administrative support to the Principal and Assistant Principals by acting as a liaison between the school and parents and community.
- Greeted and and directed visitors and parents to appropriate locations.
- Answered high volume multi line phone system, accounted and maintained student attendance, morning check-in's and afternoon checkout process assuring accountability and safety of all students.
- Registered new students and walked parents through the registration process.
- Handled sensitive information discreetly, maintaining confidentiality when managing student files or financial data.
- Maintained daily report documents and large mass mailings of mid-terms or communication from the district level.
- Scheduled meetings for the principal and help coordinate events.
- Completed purchase orders, ordered and distributed supplies and mail.
Executive Assistant
Chicago Children's Advocacy Center
08.2004 - 08.2014
- Provided administrative support to the Chief Executive Officer . Managed her daily calendar, scheduled meeting, screened calls and emails and responded accordingly
- Managed sensitive executive information with the utmost confidentiality
- Acted as a liaison between the CEO and the Board of Directors. Provided professional administrative support during board meetings, including agenda preparation, presentations, and minute-taking duties.
- Maintained and nurtured relationship with key stakeholders and worked closely with other government entities reporting and provided needed information to the Department of Children and Family Services, State's Attorney's Office and Chicago Police Department
- Organized all travel for the CEO created itineraries for cost and time efficiency. Processed travel expenses and reimbursements for CEO
Education
High School Diploma -
Carl Schurz High School
Chicago, Illinois06-1995
Associate of Arts -
William Rainey Harper College
Palatine, IL06-2005
Skills
- Effective Organization
- File System Organization
- Documentation and Recordkeeping
- Software Proficiency
- Multitasking and Time Management
- Recordkeeping
- Proficient in Excel, Word, Powerpoint
- Document and file management
- Maintain professional relations with parents, board members and community
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Queen Bee District 16 - Glenside Middle School
08.2014 - Current
Executive Assistant
Chicago Children's Advocacy Center
08.2004 - 08.2014
High School Diploma -
Carl Schurz High School
Associate of Arts -
William Rainey Harper College