Jocelyn Bernabe Lopez
Chicago
Summary
Dynamic and bilingual professional with a proven track record at Drybar, excelling in customer service and front desk operations. Recognized for enhancing client engagement and driving membership sales. Strong communication and organizational skills, complemented by a commitment to performance improvement and service excellence
Overview
3
3
years of professional experience
Work History
Receptionist
Drybar
07.2024 - Current
- Provide excellent customer service
- Manage multiple tasks at once
- Motivate clients to register for a membership and buy products
- Preform payments
Pre-College Student
Northern Illinois University
DeKalb
06.2023 - 06.2023
- Secured scholarship for participation in pre-college program.
- enhanced creative skills
- Adapted to collegiate living environment during residential program
- Finalized all projects for student showcase.
- Achieved certification of excellence
Drivers Ed
Benito Juarez Drivers Ed
Chicago
10.2022 - 02.2023
- Enhanced driving skills through targeted practice and training
- Supervised driving activities with instructor guidance
- Acquired permit and driver's license
- Demonstrated proper driving techniques during instructional sessions.
Education
Bachelors of Business - Marketing
University of Illinois Chicago
Chicago, IL05.2029
High School Diploma -
UIC College Prep
Chicago, IL06.2025
Some College (No Degree) - Arts
Northern Illinois University
DeKalb, ILSkills
- Service excellence
- Bilingual (English and Spanish)
- Communication
- Customer service
- Telephone skills
- Performance improvement
- Organization skills
- Front desk operations
Awards And Acknowledgements
- Honor Roll: 9th Grade, 10th Grade, 12th Grade
- High Honor Roll: 11th Grade
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- fashion
- styling
- creativity
Accomplishments
- Received Honor rolls
Timeline
Receptionist
Drybar
07.2024 - Current
Pre-College Student
Northern Illinois University
06.2023 - 06.2023
Drivers Ed
Benito Juarez Drivers Ed
10.2022 - 02.2023
Bachelors of Business - Marketing
University of Illinois Chicago
High School Diploma -
UIC College Prep
Some College (No Degree) - Arts
Northern Illinois University