Joanne Hawkins
Wheaton
Summary
Dynamic educator with certification as a Substitute Teacher at District 41 Public Schools. Proficient in classroom management and lesson delivery, with a strong emphasis on student engagement and collaboration. Dedicated to driving educational success and organizational improvement. Seeking to implement my educational and administrative skills in a professional office environment. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
35
35
years of professional experience
Work History
Certified Substitute Teacher
District 41 Public Schools
04.2023 - Current
- Promoted respect and open communication while fostering collaboration in classroom environment.
- Oversaw assignments and managed student needs during regular teacher's absence.
- Ensured cleanliness and organization of teaching areas for returning educators.
- Delivered instruction on essential educational principles and complex subject matter.
Administrative Assistant
Ameritech
11.1996 - 11.1998
- Coordinated event logistics and provided research insights for special projects assigned by leadership.
- Ensured strict adherence to data protection regulations by maintaining confidentiality of sensitive information.
- Handled all phone and email communications, along with managing incoming and outgoing mail and faxes.
Certified Substitute Teacher
District 200 Public Schools
08.2019 - 03.2023
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Implemented prepared lesson plans in established classrooms.
- Adapted lessons to align with Common Core State Standards, ensuring students met grade-level benchmarks for success.
Administrative Assistant
Computer Associates
11.1998 - 11.1999
- Completed documentation of attendance, grades, and other required details.
- Proctored quizzes, tests, and standardized examinations.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Supported student success by providing personalized attention and targeted feedback on assignments.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Receptionist Administrator
Kelly Services
08.1990 - 10.1996
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Arts And Entertainment Management
Columbia College, Chicago
Chicago, IL08.1989
Skills
- Organizational growth
- Online teaching tools
- Classroom management
- Verbal and written communication
- Creative problem solving
- Lesson plan implementation
- Group and individual instruction
- Customer service
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft outlook
- Computer proficiency
- Customer and client relations
Timeline
Certified Substitute Teacher
District 41 Public Schools
04.2023 - Current
Certified Substitute Teacher
District 200 Public Schools
08.2019 - 03.2023
Administrative Assistant
Computer Associates
11.1998 - 11.1999
Administrative Assistant
Ameritech
11.1996 - 11.1998
Receptionist Administrator
Kelly Services
08.1990 - 10.1996
Arts And Entertainment Management
Columbia College, Chicago
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