Joanna Danczuk
Palatine,IL
Summary
Compassionate and adaptable professional with experience at JOURNEYS The Road Home, where I effectively utilized emotional intelligence and client advocacy to support individuals in crisis. Skilled in relationship building and case records management, I fostered positive change through evidence-based practices and empathetic communication, ensuring clients accessed vital resources for their well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intern
JOURNEYS The Road Home
08.2025 - Current
- Gathered, organized and input information into digital database.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Supported clients and families with empathy and compassion during difficult times.
- Updated client documentation for accurate, compliant and current records.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in professional development and training opportunities to enhance clinical skills.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Utilized evidence-based practices to provide effective interventions for clients.
Private Nanny
Marks Household
04.2019 - Current
- Led indoor and outdoor activities to entertain and occupy children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
Bachelor of Science - Social Work
University of Phoenix
Tempe, AZ11-2025
Associate of Science - Early Childhood Education
William Rainey Harper College
Palatine, IL05-2021
Skills
- Relationship building
- Conflict resolution
- Emotional intelligence
- Behavior modeling
- Client advocacy
- Case records management
- Mental health support
- Risk determination
- Active listening
- Cultural sensitivity
- Compassion and empathy
- Flexibility and adaptability
Certification
- SubCook HMIS Collaborative Partnership Projects
- SubCook HMIS Homelessness Prevention (HP) Supplemental Workflow
- SubCook HMIS HP Retrieving Referrals
- SubCook HMIS New User Training
- SubCook CE Basic Training, Part 1
- Crisis De-escalation: Dealing Effectively with Agitated People
- Navigating Public Benefits
- Mental Health 101 and Responding to Mental Health Crises
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
JOURNEYS The Road Home
08.2025 - Current
Private Nanny
Marks Household
04.2019 - Current
Bachelor of Science - Social Work
University of Phoenix
Associate of Science - Early Childhood Education
William Rainey Harper College