Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joanna Danczuk

Palatine,IL

Summary

Compassionate and adaptable professional with experience at JOURNEYS The Road Home, where I effectively utilized emotional intelligence and client advocacy to support individuals in crisis. Skilled in relationship building and case records management, I fostered positive change through evidence-based practices and empathetic communication, ensuring clients accessed vital resources for their well-being.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Intern

JOURNEYS The Road Home
08.2025 - Current
  • Gathered, organized and input information into digital database.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Supported clients and families with empathy and compassion during difficult times.
  • Updated client documentation for accurate, compliant and current records.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Utilized evidence-based practices to provide effective interventions for clients.

Private Nanny

Marks Household
04.2019 - Current
  • Led indoor and outdoor activities to entertain and occupy children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children everyday skills and language.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Education

Bachelor of Science - Social Work

University of Phoenix
Tempe, AZ
11-2025

Associate of Science - Early Childhood Education

William Rainey Harper College
Palatine, IL
05-2021

Skills

  • Relationship building
  • Conflict resolution
  • Emotional intelligence
  • Behavior modeling
  • Client advocacy
  • Case records management
  • Mental health support
  • Risk determination
  • Active listening
  • Cultural sensitivity
  • Compassion and empathy
  • Flexibility and adaptability

Certification

  • SubCook HMIS Collaborative Partnership Projects
  • SubCook HMIS Homelessness Prevention (HP) Supplemental Workflow
  • SubCook HMIS HP Retrieving Referrals
  • SubCook HMIS New User Training
  • SubCook CE Basic Training, Part 1
  • Crisis De-escalation: Dealing Effectively with Agitated People
  • Navigating Public Benefits
  • Mental Health 101 and Responding to Mental Health Crises


Languages

Polish
Native or Bilingual
English
Native or Bilingual

Timeline

Intern

JOURNEYS The Road Home
08.2025 - Current

Private Nanny

Marks Household
04.2019 - Current

Bachelor of Science - Social Work

University of Phoenix

Associate of Science - Early Childhood Education

William Rainey Harper College
Joanna Danczuk