Joangelis Sanchez
Chicago
Summary
Assisted in delivering exceptional customer service in fast-paced food service settings. Supported cash handling processes to maintain accurate financial transactions. Collaborated with team members to ensure smooth daily operations.
Overview
4
4
years of professional experience
Work History
Restaurant Steward
NCL
Miami
07.2026 - Current
- Reset and maintained high-volume dining areas to enable fast table turnover and seamless guest flow during peak service hours.
- Executed sanitation protocols to maintain a clean and safe environment. and safety protocols, performing daily floor care such as vacuuming and mopping.
- Maintained cleanliness and organization of dining areas and service stations.
- Execute strict sanitation and safety protocols, performing daily floor care such as vacuuming and mopping.
Cashier
Scratch Restaurant
03.2025 - 10.2025
- Processed customer transactions using POS systems, ensuring accuracy and speed to enhance customer satisfaction.
- Maintained checkout area cleanliness, contributing to a welcoming environment for customers.
- Cleaned and organized checkout area to create a welcoming environment for customers.
- Executed opening and closing procedures, including cash register counting, restocking, and cleaning, to ensure smooth operation.
Crew Member
McDonald's
12.2022 - 12.2024
- Took orders, processed payments, and delivered food items promptly to enhance customer experience.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Greeted customers warmly and professionally to foster positive interactions and satisfaction.
- Handled cashier duties, accepting payments and issuing change accurately to ensure smooth transactions.
Food Service Worker
Saint Mary Hospital
04.2022 - 10.2022
- Ensured timely delivery of meals to patients, adhering to hospital protocols.
- Restocked supplies and prepared ingredients during downtime to support expected busy periods.
- Delivered meals to patients promptly, following hospital protocols to ensure satisfaction and compliance.
Education
No Degree - Criminal Justice
St Agustine College
Chicago Some College (No Degree) - Respiratory Therapy
St Augustine College
Chicago, ILSkills
- Dishwashing techniques
- Cleaning & Food Safety
- Beverage Preparation
- Order Taking & Food Service
- Cash Handling
- Customer Service
- Teamwork & Collaboration
- Communication
Certification
- Bassett Certification
- Food Handlers Certification
Timeline
Restaurant Steward
NCL
07.2026 - Current
Cashier
Scratch Restaurant
03.2025 - 10.2025
Crew Member
McDonald's
12.2022 - 12.2024
Food Service Worker
Saint Mary Hospital
04.2022 - 10.2022
No Degree - Criminal Justice
St Agustine College
Some College (No Degree) - Respiratory Therapy
St Augustine College