Joana KOrita
Lombard
Summary
Dynamic leader with a proven track record at Tailored Brands Inc., enhancing operational efficiency and driving continuous improvement. Skilled in inventory management and team mentorship, I foster collaboration and optimize performance. My strategic planning initiatives have significantly improved distribution processes, ensuring timely deliveries and elevated customer satisfaction. Track record of leading teams and maintaining high safety standards.
Overview
10
10
years of professional experience
Work History
Supervisor of Distribution Operations
Tailored Brands Inc.
03.2024 - Current
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
- Reduced order processing time through effective supervision of team members and workflow optimization.
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Collaborated with other departments to develop and implement process improvements for better coordination and smoother operations.
- Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
- Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
- Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
- Fostered a culture of continuous improvement within the team by encouraging open feedback and innovative problem-solving approaches.
- Established performance metrics for staff evaluation, promoting a results-oriented culture within the team.
- Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
- Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making processes.
Financial Consultant
PNC Financial Services Group
10.2022 - 03.2024
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
- Provided ongoing support for clients experiencing financial challenges, offering guidance on debt management and budgeting techniques.
- Managed a diverse range of client portfolios, consistently outperforming benchmark indices.
- Expanded client base through targeted marketing efforts and referrals from satisfied customers.
- Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
- Reviewed existing client portfolios, identifying opportunities for diversification and risk mitigation.
- Educated clients on various investment options, empowering them to make informed decisions about their finances.
- Collaborated with team members to develop strategies for optimizing client portfolios and managing risk.
- Increased client satisfaction by providing personalized financial advice and investment recommendations.
- Assisted clients during major life events, such as retirement planning or wealth transfer, preserving financial stability throughout transitions.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Helped clients make informed decisions about financial future.
- Facilitated new client onboarding process and investment account setup.
- Assisted clients with budgeting and cash flow management.
- Informed clients of strategies for reducing debt and maximizing savings.
Leader
Tailored Brands
05.2015 - 08.2020
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on qualityand assigned duties.
- Oversaw day-to-day activities of 20 employees, fostering inspiring atmosphere to optimize employee experiences.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Assisted with new hire processing and existing training programs.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
Education
Certificate - Machine Learning in Business
MIT
05-2024
Certificate - Cybersecurity- Managing Risk
Harvard University
Cambridge, MA10-2023
Certificate - Artificial Intelligence
MIT
07-2023
MBA - Business Administration And Management
DeVry University
Naperville, IL04-2020
Skills
- Operational efficiency
- Operational excellence
- Warehouse management
- Quality management
- Strategic planning
- Inventory management
- Quality assurance
- Project management
- Performance evaluation
- Financing structures
- Sales collaboration
- Financial management and reporting
- Teamwork
Languages
Spanish
Full Professional
Albanian
Native or Bilingual
Italian
Full Professional
English
Full Professional
Timeline
Supervisor of Distribution Operations
Tailored Brands Inc.
03.2024 - Current
Financial Consultant
PNC Financial Services Group
10.2022 - 03.2024
Leader
Tailored Brands
05.2015 - 08.2020
Certificate - Machine Learning in Business
MIT
Certificate - Cybersecurity- Managing Risk
Harvard University
Certificate - Artificial Intelligence
MIT
MBA - Business Administration And Management
DeVry University
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