Joan Segoviano
Chicago
Summary
My name is Joan Segoviano I do a lot of service work and high-performing event operations professional with experience supporting large-scale stadium events and major Chicago venues and banquet events for a restaurant. Skilled in inventory management, service coordination, food & customer service, very communicative with my team and maintaining efficiency and in high-pressure environments.
I always make sure I do my part and make sure I exceed over my general expectations and that gets recognized a lot by my supervisors for my reliability. I bing strong work ethic, accountability, and team-first mindset to every shift.
It’s very easy for me to adapt to any type of work environment.
Overview
3
3
years of professional experience
4052
4052
years of post-secondary education
Work History
Warehouse & Logistics & Runner
SeatGeek Stadium
Bridgeview
05.2025 - Current
- Supported large-scale events by monitoring supply levels
- Assisted with event setup and breakdown at SeatGeek Stadium across the stadium and identifying shortages in real time.
- Communicated directly with inventory managers to report needs and receive direction on product distribution.
- Delivered food, beverages, ice, and event supplies to multiple stadium locations to maintain service flow
- Operated pallet jack with advanced proficiency to safely move inventory when needed.
- Worked independently across large venues while staying in constant communication with supervisors.
- Consistently praised by shift leads and managers for strong work ethic, reliability, and ability to get the job done right.
- Supported guest services by answering questions and providing directions.
- Maintained cleanliness of concession areas throughout events.
- Collaborated with team members to ensure smooth operations during busy periods.
- Monitored inventory levels and reported shortages to supervisors promptly.
- Followed safety protocols while handling food and equipment consistently.
- Engaged with guests to enhance their overall event experience positively.
Server & Runner
Team Talent Solutions
Chicago
05.2025 - 11.2025
- Served plated meals, buffets, and beverages at upscale events and venues.
- Assisted bartenders and coordinated with floor staff to maintain smooth service flow.
- Followed health, sanitation, and safety procedures at all times
- Worked events at major Chicago venues such as Willis Tower, Union Station, the Field Museum and even more
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Recommended menu items based on customer preferences and dietary needs.
Server & Catering
Saffrons Restaurant
Carol Stream
06.2023 - 08.2025
- Supported events of 500+ guests through setup, service, and breakdown.
- Maintained food safety and cleanliness standards while assisting kitchen and service teams.
- Helped manage transitions between event phases in fast-paced environments.
- Recognized for teamwork, professionalism, and dependable performance.
- Managed table assignments and ensured timely service for guests.
- Collaborated with kitchen staff to coordinate meal preparation and delivery.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Pathways In Education
Chicago, IllinoisLake View High School
Chicago, IllinoisSkills
- Communication & Team
Coordination - Inventory Coordination &
Restocking - Time Management & Reliability
- Pallet Jack Operation (Advanced)
- Problem Solving & Initiative
- Stadium & Large-Venue Support
- Customer / Guest Service
- Food Safety Awareness
- Team collaboration
- Setup and breakdown
- Recovery techniques
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse & Logistics & Runner
SeatGeek Stadium
05.2025 - Current
Server & Runner
Team Talent Solutions
05.2025 - 11.2025
Server & Catering
Saffrons Restaurant
06.2023 - 08.2025
Pathways In Education
Lake View High School