Joan Bridgford
Lombard
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
7
7
years of professional experience
1998
1998
years of post-secondary education
Work History
Bartender/Manager in Charge
Rileys
Lombard
10.2001 - 03.2009
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area during shifts.
- Assisted in inventory management, tracking stock levels and ordering supplies.
- Opening and closing shifts.
- Cash handling/credit card reports at end of shifts.
- Trained new bartenders on proper techniques and company standards.
- Collaborated with kitchen staff to ensure timely service during busy periods.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stocked ice bins and coolers as needed throughout shift.
Education
Willowbrook H.S.
Villa Park, ILSkills
- Cash handling
- Customer service
- Sanitation practices
- Staff training
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Identification verification
- Beer and wine recommendations
- Engaging personality
- Inventory
- Payment processing
- Professional appearance
- Health codes compliance
- Liquor restocking
- Cash register operation
Timeline
Bartender/Manager in Charge
Rileys
10.2001 - 03.2009
Willowbrook H.S.