Joanna Sanchez
Chicago
Summary
Dedicated warehouse professional with a strong background in team leadership and logistics. Skilled in problem solving and maintaining safety standards, consistently achieving on-time delivery and operational excellence.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Target
Chicago
08.2025 - Current
- Packaged and labeled products for shipment, ensuring accuracy and timely delivery.
- Picked, packed, and prepared high-volume outbound shipments in a controlled-atmosphere warehouse environment.
- Trained and cross-trained in all outbound fulfillment functions, demonstrating versatility and operational expertise.
- Trained team members in technical functions, including liquidation processes and system procedures.
- Worked with team members to sustain workflow efficiency during peak production periods.
- Built strong communication and trust with team leads and supervisors, earning additional responsibilities and merit-based opportunities.
- Operated pallet jacks to safely transport inventory throughout warehouse locations.
Shift Lead
Walgreens
Chicago
07.2024 - 08.2025
- Supervised daily store and pharmacy operations to ensure efficient workflow and compliance with company policies and procedures.
- Managed and coached team members, providing training and mentorship on customer service standards, operational processes, and store policies.
- Coordinated employee scheduling to align staffing with business demands and enhance labor efficiency.
- Managed inventory processes, including ordering, stocking, and organizing shelves to ensure product availability and accuracy.
- Collaborated with pharmacy staff and external vendors to support seamless store operations and product availability.
- Assisted customers with product inquiries, recommendations, and issue resolution to deliver exceptional customer service.
- Monitored sales goals and implemented actionable strategies to achieve or exceed performance targets.
- Utilized Microsoft Excel for reporting, scheduling, and inventory tracking, and leveraged Microsoft Copilot to streamline administrative and operational tasks.
- Supported logistics operations, including lifting, packing, and preparing pallets of inventory for shipment to other store locations.
- Maintained a clean, organized, and safe store environment in accordance with company and safety standards.
Store Associate
Home Depot
Chicago
05.2021 - 06.2024
- Picked, packed, and staged customer and inter-store orders to ensure timely and accurate delivery.
- Utilized store equipment, including pallet jacks, forklifts, and other material-handling machinery, to safely transport and stage inventory.
- Unloaded overnight freight trucks and verified shipments for accuracy and damage.
- Safely operated heavy equipment and consistently lifted and moved heavy merchandise in compliance with safety standards.
- Performed inventory counts and assisted with cycle counts to maintain accurate stock levels.
- Prepared sales floor for opening by completing store recovery, merchandising, and ensuring aisles were clean and customer-ready.
- Coordinated with management on operational responsibilities to meet overnight productivity goals.
- Trained new team members on store and warehouse functions to enhance team efficiency and safety compliance.
Education
Bachelor of Science - Civil Engineering
University of Illinois At Chicago
Chicago, IL08.2027
Skills
- Stock control and inventory management
- Receiving and shipping processes
- Freight labeling accuracy
- Labeling and packaging techniques
- Efficient order picking
- Pallet jack operation
- Safety in warehouse environments
- Logistics and project management
- Excel data analysis
- Customer support services
- Damage control strategies
- Training in technical skills
- Effective problem solving
- Team building and leadership
Languages
Spanish
Professional
English
Professional
cantonese
Limited
Timeline
Warehouse Associate
Target
08.2025 - Current
Shift Lead
Walgreens
07.2024 - 08.2025
Store Associate
Home Depot
05.2021 - 06.2024
Bachelor of Science - Civil Engineering
University of Illinois At Chicago