Jisha Thomas
Elmhurst,IL
Summary
Dedicated Telemetry Technician at Advocate Aurora Health Care with expertise in ECG monitoring and heart rhythm interpretation. Proven ability to enhance patient safety through effective communication and collaboration, significantly decreasing response times. Recognized for attention to detail and calmness under pressure, ensuring compliance with HIPAA guidelines and improving overall patient care.
Overview
6
6
years of professional experience
Work History
Telemetry Technician
Advocate Aurora Health Care
05.2024 - Current
- Monitor an average of 48 patient ECGs daily for any important or dangerous changes and reporting data to registered nurses, decreasing response time to provide care and improving patient safety
- Perform daily measurements using patient ECGs, collect data by measuring irregularities in rhythm lengths using Philips heart monitoring devices to track trends and changes to their health, improving patient care and treatment
- Collaborate with healthcare team members and cross-departmental colleagues, analyzing irregular heart rhythms and notifying emergent medical professionals regarding necessary changes to patient treatment and care, increasing patient satisfaction and teamwork
Diet Clerk
Morrison
07.2019 - 12.2023
- Managed an average of 120 phone calls daily from inpatients, checked their dietary orders for food restrictions and nutritional goals, offered advice about meal options that met their needs, and handled concerns for patients having difficulties finding food that fits their diet in a call center to provide quality patient satisfaction and service
- Performed census checks on the number of patients and diets per meal that needed to be fed, checked and printed orders for tube feedings, and notified kitchen staff of allergies, ensuring patient safety and great service.
- Created workflow documents and checklists for new hires and diet office in Google Docs to create consistency within the team regarding task order, increasing office efficiency in managing tasks and patients.
- Ensured compliance with patient dietary restrictions by analyzing meal tickets to make sure nutrition numbers and items met standards, completing test trays to ensure that the department accurately prepared food to correct temperatures and expectations, improving patient care, and reducing dietary noncompliance.
Education
High School Diploma -
York Community High School
Elmhurst, ILSkills
- ECG monitoring
- HIPAA guidelines
- Hearth rhythm interpretation
- Knowledge of medical terminology
- Attention to detail
- Calm under pressure
- Excellent communication and collaboration skills
Timeline
Telemetry Technician
Advocate Aurora Health Care
05.2024 - Current
Diet Clerk
Morrison
07.2019 - 12.2023
High School Diploma -
York Community High School