Jimena Thalia Fiscal Martinez
Joliet
Summary
Skilled in various aspects of picking and packing operations including inventory management, order fulfillment, and quality control. Demonstrated ability to prioritize tasks efficiently in high-paced work environments. Strong skills include familiarity with warehouse equipment, adherence to safety protocols, and the ability to work well in team settings. Contributed significantly towards improving operational efficiency in previous roles by streamlining processes and reducing errors.
Overview
9
9
years of professional experience
2011
2011
years of post-secondary education
Work History
Picking Packer
Partners
Elwood
11.2024 - 05.2025
- Operated picking equipment to accurately fulfill customer orders.
- Packed and labeled products for efficient shipping and handling.
- Maintained inventory accuracy through regular stock checks and updates.
- Followed safety protocols to ensure a secure working environment.
- Utilized warehouse management systems to track order progress.
Packing Handler
General Mills
Wilmington
03.2021 - 08.2024
- Maintained clean work areas to ensure compliance with hygiene standards.
- Collaborated with team members to optimize packing processes and workflows.
- Assisted in training new staff on packing procedures and safety protocols.
- Followed safety guidelines to minimize risks during packing operations.
- Labeled packages with required information such as destination and contents.
The room place
Customer Service Department
Romeoville
09.2020 - 01.2021
- Assisted customers with inquiries and provided product information.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to resolve customer issues promptly.
- Managed customer complaints with empathy and professionalism during interactions.
Fixing order
Hach
Romeoville
07.2018 - 08.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative
The Room Place
Romeoville
04.2016 - 06.2018
- I was responsible for answering calls for the driver if they have any issues making any deliveries at home or do they have any damage furniture or if the customer may need help with a replacement?
- Handled customer inquiries and resolved issues professionally and promptly.
- Managed returns and exchanges according to company policies and procedures.
Education
Joliet Central High School
Joliet, ILSkills
- Order fulfillment
- Inventory management
- Warehouse management systems
- Packing efficiency
Languages
Spanish
Professional
English
Professional
Timeline
Picking Packer
Partners
11.2024 - 05.2025
Packing Handler
General Mills
03.2021 - 08.2024
The room place
Customer Service Department
09.2020 - 01.2021
Fixing order
Hach
07.2018 - 08.2020
Customer Service Representative
The Room Place
04.2016 - 06.2018
Joliet Central High School