Jillian Ziegler
Reddick,IL
Summary
Dynamic sales leader with proven success in motivating teams to achieve targets. Skilled in data analysis and inventory management, driving strategic decisions that enhance customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Team Lead Sales Associate
Dollar General
2022.01 - 2022.06
- Led sales team in achieving monthly targets through effective training and motivation strategies.
- Implemented inventory management techniques to optimize stock levels and reduce shrinkage.
- Coordinated staff schedules to ensure adequate coverage during peak hours, enhancing customer service.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
Sales Associate
Walgreens
2019.12 - 2020.05
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and recommendations.
Sales Associate
Target
2019.03 - 2019.10
- Handled customer inquiries and resolved issues to ensure satisfaction and repeat business.
- Participated in inventory management practices to support efficient stock replenishment processes.
- Engaged customers through effective communication to promote loyalty programs and special offers.
- Contributed to team training efforts by sharing knowledge of products and customer service techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Babies "R" Us
2018.04 - 2019.07
- Assisted customers in product selection and provided detailed information on merchandise features.
- Maintained organized sales floor, ensuring products were properly displayed and stocked.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Automotive & EV Technology
Universal Technical Institute
Lisle, IL2027-03
High School Diploma -
Joliet West High School
Joliet, IL2019-05
Skills
- Staff development
- Financial acumen
- Strong leadership
- Performance management
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Decision-making
- Professionalism
Timeline
Team Lead Sales Associate
Dollar General
2022.01 - 2022.06
Sales Associate
Walgreens
2019.12 - 2020.05
Sales Associate
Target
2019.03 - 2019.10
Sales Associate
Babies "R" Us
2018.04 - 2019.07
Automotive & EV Technology
Universal Technical Institute
High School Diploma -
Joliet West High School