Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jillian Rollins

Lagrange

Summary

Reliable and friendly, who quickly learns and masters new concepts and skills. Passionate about helping customers and providing exceptional customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervising Manager

The Table at Crate
Oak Brook, IL
01.2019 - Current
  • Oversaw daily operations, ensuring team adherence to quality and service standards.
  • Established a positive work environment with effective leadership, clear expectations, and open communication.
  • Mentored staff, fostering a collaborative environment and enhancing team performance.

Lead Server

Capri Restaurante
Downers Grove, IL
03.2017 - 03.2023
  • Trained and mentored new staff on service protocols and menu knowledge.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
  • Developed and implemented efficient workflow strategies to enhance service delivery during peak hours.
  • Coordinated with kitchen staff to ensure timely food preparation and accurate order fulfillment.

Education

Accounting

College of DuPage
Glen Ellyn, IL
01-2027

Skills

    Cash handling Accuracy

    Mathematical Aptitude

    Detail-Oriented

    Strong Communication Skills

    Organized

    Time Management

    Excellent multi-tasker

Certification

  • QuickBooks Certification.
    Quickbooks Online Certified ProAdvisor
    Issued Dec 2017
  • Microsoft Office Specialist: Excel Associate (Excel and Excel 2019)
    Microsoft
    Issued Dec 2022

Timeline

Supervising Manager

The Table at Crate
01.2019 - Current

Lead Server

Capri Restaurante
03.2017 - 03.2023

Accounting

College of DuPage
Jillian Rollins