Jillian Popovich
McHenry
Summary
Detail-oriented and self-driven individual with interests in human sciences, excellent patient care, and healthcare accessibility. Proven ability to learn quickly about complex topics and workflows, teach others, and work hard in my given field. Very willing to take on responsibility and leadership roles to help maximize efficiency and precision in the workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Prior Authorization/Biologics Coordinator
Forefront Dermatology
11.2024 - Current
- Took on PA/biologics responsibilities as the position became vacant, using Cover My Meds and pharmaceutical hubs to get patients their prescribed medications.
- Work with pharmaceutical representatives to solve issues that arise as patients are starting biologics.
- Help patients get established on therapies such as Skyrizi, Dupixent, Cimzia, Cosentyx, Tremfya, and Botox.
- Work with patients to get their copay costs down so that their prescribed therapy can be continued.
- Call biologics prescriptions into specialty pharmacies and follow-up with patients on prescription deliveries, injection training, and follow-up appointments with providers.
Lead Medical Assistant
Forefront Dermatology
04.2023 - Current
- Ensure seamless clinical flow by preparing and stocking exam rooms, sanitizing instruments, and keeping inventory of necessary medical supplies.
- Prepare patients for clinical visits, surgical procedures (punch/shave procedures, excision, Mohs surgery) by asking and answering questions, numbing surgical sites, and documenting clinical/surgical details.
- Assist with cosmetic procedures (Botox/Dysport, Sculptra, Kybella, Juvederm) and mix cosmetic products necessary for everyday's schedule.
- Work on administrative tasks such as sending and uploading faxes, completing refill requests, answering patient messages and relaying them to the provider, and requesting test results.
- Document all pertinent visit details, prescriptions, and manage aftercare for many different types of dermatological conditions using EMA and Nextech.
Community Board Member, Loyola University Chicago
Office of Student Conduct and Conflict Resolution
08.2022 - 05.2024
- Conducted disciplinary hearings with students who allegedly violated campus and community guidelines.
- Reviewed incident reports, students' accounts of events, and any other details pertinent to the presenting case of alleged violations,
- Deliberated on misconduct cases and assigned outcomes to students based on goals of restorative justice and reflection.
Biomedical Research Intern
Berkeley Pharma Tech
08.2022 - 12.2022
- Participated in grant writing and creating protocols for in vivo studies.
- Became first author on a qualitative review paper that highlighted several novel interventions for PTSD in the fields of immunotherapy, gene therapy, and hyperbaric oxygen therapy.
- Facilitated teamwork, communication, and meetings to maximize team efficiency.
Hostess
Snuggery Restaurant
01.2021 - 08.2021
Crew Member, Assistant Manager
Dairy Queen
03.2018 - 03.2020
Education
Bachelor of Science - Biology
Loyola University Chicago
Chicago12-2024
High School Diploma -
Johnsburg High School
Johnsburg, IL05-2021
Skills
- Clinical leadership
- Patient education and counseling
- Medical office administration
- Critical thinking
- Conflict resolution techniques
- EMR / EHR
- Procedure assistance
- Professional bedside manner
Certification
- CMAA - Certified Medical Administrative Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Prior Authorization/Biologics Coordinator
Forefront Dermatology
11.2024 - Current
Lead Medical Assistant
Forefront Dermatology
04.2023 - Current
Community Board Member, Loyola University Chicago
Office of Student Conduct and Conflict Resolution
08.2022 - 05.2024
Biomedical Research Intern
Berkeley Pharma Tech
08.2022 - 12.2022
Hostess
Snuggery Restaurant
01.2021 - 08.2021
Crew Member, Assistant Manager
Dairy Queen
03.2018 - 03.2020
Bachelor of Science - Biology
Loyola University Chicago
High School Diploma -
Johnsburg High School
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