Jillian Bysong
Blue Island
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Very dependable employee with a very hard work ethic I go I go above and beyond with all guests and all team members. I’ve always been a strong team member.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
10
10
years of professional experience
2000
2000
years of post-secondary education
Work History
Server
Egg Harbor Cafe
Orland Park
02.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders and accurately entered them into the point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal delivery to guests.
- Maintained knowledge of menu items to answer guest questions effectively.
- Processed payments and handled cash transactions with attention to detail.
- Addressed customer concerns promptly to enhance dining experience at the café.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
Server
BJ's Restaurant & Brewhouse
Orland Park
01.2024 - 03.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders and accurately entered them into the point-of-sale system.
- Maintained knowledge of menu items to answer guest questions effectively.
- Processed payments and handled cash transactions with attention to detail.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Informed customers of daily specials and signature menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Krapils steakhouse
Worth
03.2023 - 11.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders and accurately entered them into the point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained knowledge of menu items to answer guest questions effectively.
- Processed payments and handled cash transactions with attention to detail.
Server /Banquet Bartender
Westshore yacht club
Tampa
03.2021 - 01.2023
- Provided excellent customer service to enhance dining experience for members and guests.
- Delivered food and beverages promptly while maintaining high standards of presentation.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Logan’s roadhouse
Nashville
06.2015 - 06.2020
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders and accurately entered them into the point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server
Another Broken Egg
Nashville
06.2017 - 01.2020
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders and accurately entered them into the point-of-sale system.
- Assisted in food preparation and ensured high standards of cleanliness.
Education
Portage High School
Portage, INSkills
- Customer service
- Cash handling
- Food safety compliance
- Order accuracy
- Conflict resolution
- Upselling techniques
- Menu knowledge
- Fast-paced environment
- Server training
- Menu item recommendation
Timeline
Server
Egg Harbor Cafe
02.2025 - Current
Server
BJ's Restaurant & Brewhouse
01.2024 - 03.2025
Server
Krapils steakhouse
03.2023 - 11.2023
Server /Banquet Bartender
Westshore yacht club
03.2021 - 01.2023
Server
Another Broken Egg
06.2017 - 01.2020
Server
Logan’s roadhouse
06.2015 - 06.2020
Portage High School