Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jill N. Revivo, MSW LCSW

Chicago

Summary

Compassionate professional in healthcare patient relations, known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Care Navigator, Social Worker

Endeavor Health
Evanston
07.2022 - Current
  • Performed follow-up calls or visits with patients post discharge from hospital or clinic settings to assess recovery status.
  • Maintained accurate records of patient interactions including assessments and interventions provided.
  • Provided emotional support and crisis counseling when needed during difficult times for the patient's family members.
  • Served as an advocate for vulnerable populations ensuring access to necessary services is not denied due to lack of financial means or language barriers.
  • Counseled patients on how best to manage chronic illnesses and adhere to prescribed treatments.
  • Actively participated in educational seminars related to healthcare navigation topics.
  • Clinical supervisor of Social Workers preparing for licensure
  • Member of Ethics Committee
  • Member of RISE team
  • Glenbrook Hospital inpatient discharge planning, Med-Surg unit and ICU

Case Manager, Inpatient Acute Rehabilitation

AMITA Health Resurrection Medical Center
Chicago
03.2020 - 07.2022
  • Coordinated multidisciplinary rounds providing input into discharge planning.
  • Facilitated discharge planning activities including coordination of services required after discharge.
  • Member of Ethics Committee

Geriatric Care Manager

CJE Senior Life
Chicago
04.2017 - 03.2020
  • Provided assessments and care plans for elderly clients based on their individual needs.
  • Conducted home visits to evaluate the safety, comfort, and overall well-being of clients.
  • Organized and coordinated medical appointments for elderly clients.
  • Provided community education lectures

Hospice Social Worker

Rainbow Hospice and Palliative Care
Mount Prospect
10.2011 - 03.2017
  • Counseled patients and families on issues related to death and dying, including spiritual matters or legal and financial concerns.
  • Attended continuing education seminars related to hospice social work practices.
  • Provided emotional and practical support to individuals facing terminal illness.
  • Member of Ethics Committee
  • Supervised Social Work interns

Director of Social Services

Resurrection Life Center
Chicago
01.2010 - 09.2011
  • Provided leadership in developing policies, procedures, and protocols for social service programs.
  • Supervised Social work staff

Resource Social Worker

NorthShore University HealthSystem
Evanston
07.2008 - 01.2009
  • Provided ongoing case management to clients in need of social services.
  • Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.

At home parent and community volunteer

self
San Diego
10.2004 - 06.2008
  • At home parent, family caregiver for ill parent, community health center volunteer
  • Completed Emergency Medical Technician training, passed national registry exam, EMT-Basic

Registry Social Worker

Sharp Memorial Hospital
San Diego
09.2002 - 10.2004

Director of Client Services

Community Response Inc.
Oak Park
06.2001 - 05.2002
  • Multi-service agency for people living with HIV & AIDS
  • Supervised staff of 15
  • Hired and trained new employees
  • Provided crisis intervention to clients
  • Community partership & engagement

Social Worker

Rehabilitation Institute of Chicago
Chicago
09.1996 - 06.1999
  • Case management and discharge planning for adult inpatient brain injury program
  • Facilitated team conferences
  • Coordinated family meetings
  • Participated in training medical residents

Social Work Intern

Tufts University
Medford
09.1995 - 06.1996
  • Individual and group psychotherapy and on campus education and support services

Social Work Intern

Spaulding Rehab Hospital
Boston
09.1994 - 06.1996
  • Managed a caseload of patients on a medical/substance use disorder unit

Education

Master of Science - Social Work MSW

Simmons University
Boston, MA
06-1996

Bachelor of Arts - Journalism/Sociology/Biology

Drake University
Des Moines, IA
06-1989

Skills

  • Care coordination
  • Patient advocacy
  • Discharge planning
  • Chronic illness management
  • Interdisciplinary collaboration
  • Community education
  • Effective communication
  • Problem solving
  • Leadership development
  • Team mentoring
  • Resource identification
  • Hospice
  • Community advocate
  • Healthcare systems

Certification

  • LCSW

Timeline

Care Navigator, Social Worker

Endeavor Health
07.2022 - Current

Case Manager, Inpatient Acute Rehabilitation

AMITA Health Resurrection Medical Center
03.2020 - 07.2022

Geriatric Care Manager

CJE Senior Life
04.2017 - 03.2020

Hospice Social Worker

Rainbow Hospice and Palliative Care
10.2011 - 03.2017

Director of Social Services

Resurrection Life Center
01.2010 - 09.2011

Resource Social Worker

NorthShore University HealthSystem
07.2008 - 01.2009

At home parent and community volunteer

self
10.2004 - 06.2008

Registry Social Worker

Sharp Memorial Hospital
09.2002 - 10.2004

Director of Client Services

Community Response Inc.
06.2001 - 05.2002

Social Worker

Rehabilitation Institute of Chicago
09.1996 - 06.1999

Social Work Intern

Tufts University
09.1995 - 06.1996

Social Work Intern

Spaulding Rehab Hospital
09.1994 - 06.1996

Master of Science - Social Work MSW

Simmons University

Bachelor of Arts - Journalism/Sociology/Biology

Drake University

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Jill N. Revivo, MSW LCSW