Jill Giannokis
West Chicago
Summary
Results-oriented sales professional with several years of experience in leadership, data analysis, and partnership settings. Quick and eager learner with acute attention to detail and a consistent track record of identifying process improvements to drive quality, accuracy, and efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Sales CPA Account Manager
Paychex
04.2025 - Current
- Advised Paychex, CPA partners, and business clients on HR, payroll, and employee management solutions. Guide organizations in leveraging HRIS technology to streamline employee onboarding, documentation, and workforce management processes. Educate partners and clients on HR compliance requirements, workplace mandates, and best practices. Collaborate with CPA firms to identify client needs and recommend tailored HCM solutions that improve operational efficiency. Maintain and grow a strong referral network through consistent relationship-building, responsiveness, and strategic follow-up. Achieve KPI and revenue goals on a daily, quarterly and yearly basis.
Human Capital Management & Payroll Consultant
PNI+HCM
Greater Chicago Area
07.2023 - 04.2025
- Generated and maintained revenue pipeline from non-referring relationships by determining business needs, pain points and functionality gaps with current human capital management technology and services. Nurtured pipeline through entire sales process using CRM and AI driven data technology.
Business Development Manager
Lift HCM
Lisle
05.2022 - 08.2023
- Maintained revenue pipeline from non-referring relationships through evaluation of business needs and service gaps.
Guided entire sales cycle using CRM alongside AI-based data technologies.
Determined key pain points within human capital management to refine service offerings.
Employed analytical tools to improve client relationship management and increase conversion rates.
Hospitality Manager
Bien Trucha Group
Geneva
01.2021 - 12.2022
- Led full-cycle hiring processes including recruiting, interviewing, and onboarding new employees in a fast-paced restaurant environment. Managed new hire onboarding, orientation, and training coordination to ensure smooth integration and early success. Oversaw employee scheduling, time tracking, and payroll support to maintain accuracy and compliance. Ensured adherence to workplace policies, documentation requirements, and operational procedures. Supervised daily team performance, coaching staff to maintain high service standards and strong workplace culture. Acted as a primary point of contact for employee questions related to scheduling, policies, and onboarding needs. Drove exceptional guest satisfaction by maintaining service quality, resolving concerns quickly, and creating a welcoming environment. Supported team retention by fostering a positive, collaborative workplace experience and recognizing strong performance. Coordinated team meetings, training sessions, and internal events to strengthen communication and engagement. Balanced front-of-house operations, staff management, and guest experience priorities simultaneously in a high-volume setting.
Sales and Marketing Coordinator
Glancer Magazine
01.2013 - 06.2015
- Display Advertising
- Small Business and Corporate Marketing Strategy
- Marketing Communication
- Sales Building and Promotions
- Public Relations
- Event Planning
- Strategic Planning
- Photoshop, Illustrator
- Editorial/Advertorial Compilation
- Database Management
Sales Manager
Live! Dining & Entertainment Districts
Louisville
01.2009 - 10.2013
- Event Planning and Coordination
- Campaign Marketing
- Sales Building
- VIP Services
Education
Associate of Applied Science - Business, Management, Marketing, and Related Support Services
Benedictine University
05-2028
Some College (No Degree) - Liberal Arts and Sciences/Liberal Studies
Southern Illinois University, Carbondale
Skills
- Client Advisory
- Strategic Consulting
- Inside Sales
- Deal Closure
- Driving Results
- Corporate Partnerships
- Negotiation
- Business Requirements and Mandates
- Go-to-Market Strategy
- Performance Metrics
- Business Requirements & Mandates
- Customer Experience Management
- Customer Satisfaction
- Relationship Development
- Demos
- Product Demonstration
- Campaigns & Cadences
- Project Management
- Business Initiatives
- Tech-Savvy
- Market Research
- Customer experience
- Analytical Skills
- Problem Solving
- Organizational Skills
- Written Communication
- Communication
- Networking Events
- Skilled Multi-tasker
- Interpersonal Skills
- Interpersonal Skills
- Analytical Skills
- Organizational Skills
- Marketing
Websites
Certification
HubSpot Sales Hub Software Certification
LANGUAGES
English Fluent
Timeline
Sr. Sales CPA Account Manager
Paychex
04.2025 - Current
Human Capital Management & Payroll Consultant
PNI+HCM
07.2023 - 04.2025
Business Development Manager
Lift HCM
05.2022 - 08.2023
Hospitality Manager
Bien Trucha Group
01.2021 - 12.2022
Sales and Marketing Coordinator
Glancer Magazine
01.2013 - 06.2015
Sales Manager
Live! Dining & Entertainment Districts
01.2009 - 10.2013
Associate of Applied Science - Business, Management, Marketing, and Related Support Services
Benedictine University
Some College (No Degree) - Liberal Arts and Sciences/Liberal Studies
Southern Illinois University, Carbondale