Jilian Scott
Hillside
Summary
Dedicated Security Officer skilled in access control and surveillance monitoring. Committed to maintaining safety and security while delivering exceptional customer service.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Melrose Park
01.2022 - Current
- Monitored access points to maintain safety and security of premises.
- Conducted regular patrols to identify signs of suspicious activity.
- Documented daily activities and incidents in comprehensive reports.
- Delivered exceptional customer service while interacting with visitors and staff.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Cashier
Panera Bread
Chicago
03.2018 - 02.2022
- Processed customer transactions quickly and accurately at a fast-paced café.
- Collaborated with team members to ensure smooth operation during busy times.
- Monitored inventory levels and reported shortages to management promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer inquiries and complaints with professionalism and care daily.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
North Lawndale
Chicago, IL09-2017
Skills
- Access control
- Surveillance monitoring
- Incident reporting
- Emergency response
- Restricted area security
- Customer relationship management
Timeline
Security Officer
Allied Universal Security Services
01.2022 - Current
Cashier
Panera Bread
03.2018 - 02.2022
High School Diploma -
North Lawndale