Jexa Hill
Pekin
Summary
Excelled in office administration and patient care, demonstrating a positive attitude and strong relationship-building skills. Achieved efficiency improvements and high customer satisfaction across diverse roles. Offering friendly and attentive demeanor, well-suited for roles requiring patience and empathy. Brings ability to learn quickly and adapt to various tasks involving patient care and assistance. Ready to use and develop effective communication and organizational skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Aide Assistant
The Villas Of Hollybrook Assisted Living
07.2024 - Current
- Provided compassionate companionship to patients, engaging them in conversation and recreational activities to promote overall wellbeing.
- Supported continuity of care by participating in shift handovers, providing detailed updates on each patient''s condition to incoming staff members.
- Reduced risk of injury by implementing fall prevention strategies such as clutter removal and providing appropriate mobility aids when necessary.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s unique needs.
- Demonstrated flexibility by adapting to changing patient care needs or facility requirements, ensuring a seamless transition for patients and staff.
Lead Field Inspector
Team Corn & Soil
07.2020 - 08.2023
- Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
- Completed thorough written descriptions and took photographs to document conditions.
- Drafted detailed reports on findings of inspections.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
- Continuously sought opportunities for professional development, staying up-to-date with industry advancements and enhancing personal skillset.
Shift Leader
Taco Bell
02.2022 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
High School Diploma -
Pekin Community High School
Pekin, IL05-2024
Skills
- Patient care
- Office administration
- Confidentiality
- Customer service
- Positive attitude
- Time management
- Dedicated team player
- Relationship building
- Patient charting
- Prioritizing work
- Professional and mature
- Opening and closing procedures
Timeline
Aide Assistant
The Villas Of Hollybrook Assisted Living
07.2024 - Current
Shift Leader
Taco Bell
02.2022 - 10.2022
Lead Field Inspector
Team Corn & Soil
07.2020 - 08.2023
High School Diploma -
Pekin Community High School
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