Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesus Nieves

Elgin

Summary

Dedicated and adaptable professional with a strong work ethic, excelling in diverse work environments and acquiring new skills. Collaborative team player passionate about mentoring and supporting colleagues. Meets deadlines consistently, proficient in managing transactions with precision and efficiency. Skilled in effectively resolving discrepancies for smooth operations.

Overview

8
8
years of professional experience

Work History

Transaction Specialist I

JPMorgan Chase
05.2024 - Current
  • Prepare batches of work by extracting checks and remittances from envelopes
  • Operate Imaging/Extraction Equipment while also validating quality of images
  • Work in all areas/departments of production as needed and contributing to meeting team goals
  • Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager
  • Adapted quickly to changes in policy or procedure, maintaining consistent performance levels
  • Increased team efficiency, assisting colleagues in resolving complex transaction issues.

Transaction Specialist

Adecco
06.2022 - 05.2024
  • Prepare batches of work by extracting checks and remittances from envelopes
  • Operate Imaging/Extraction Equipment while also validating quality of images
  • Verify negotiability of checks through customer specific instructions for processing
  • Lift and move mail trays weighing up to 50 pounds
  • Work in all areas/departments of production as needed and contributing to meeting team goals
  • Handled high volume of transactions promptly, consistently meeting productivity targets.
  • Enhanced client satisfaction by efficiently processing transactions and addressing inquiries.

Warehouse Worker

AllStaff
10.2020 - 12.2021
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Cashier

Geno’s Pizza
12.2017 - 02.2022
  • Ensure items are well-stocked for each shift
  • Track all money received and prepare deposits accordingly
  • Greet all customers with warm, friendly welcome
  • Review customer orders and assist in resolving issues quick
  • Deliver exceptional customer service through extensive menu knowledge
  • Respond quickly to customer inquiries
  • Receive orders, process payment, and respond to customer concerns
  • Complete daily and weekly cleaning lists


Crew Member

La Michoacana
05.2017 - 12.2017
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

High School -

Elgin High School
Elgin, IL
05.2019

Skills

  • Client support
  • Client support proficiency
  • Efficient document organization
  • Teamwork and collaboration
  • Multitasking
  • Team collaboration
  • Accurate cash processing skills
  • Paperwork and documentation
  • Mail sorting

Languages

English

Timeline

Transaction Specialist I

JPMorgan Chase
05.2024 - Current

Transaction Specialist

Adecco
06.2022 - 05.2024

Warehouse Worker

AllStaff
10.2020 - 12.2021

Cashier

Geno’s Pizza
12.2017 - 02.2022

Crew Member

La Michoacana
05.2017 - 12.2017

High School -

Elgin High School
Jesus Nieves