Jesus Munoz
Lansing
Summary
Dynamic Assistant Manager with a proven track record at Skyline Furniture MFG, excelling in team leadership and strategic planning.
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in [Desired Position] role.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Skyline Furniture MFG
08.2005 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Implemented staff training programs to elevate service standards and knowledge.
Education
High School Diploma -
George Washington High School
3535 E 114th St, Chicago, IL 6061707-2005
Skills
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Employee scheduling
- Strategic planning
- Multitasking and organization
- Scheduling and planning
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Assistant Manager
Skyline Furniture MFG
08.2005 - Current
High School Diploma -
George Washington High School
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