Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Gonzalez

Aurora,IL

Summary

Dynamic and dedicated restaurant waiter with a proven track record at Autentico Jalisco, excelling in customer service and order accuracy. Known for fostering strong customer relationships and ensuring a pristine dining environment, I effectively managed multiple tables while enhancing guest satisfaction through attentive service and menu expertise.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Autentico Jalisco
08.2021 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

Associate of Science - General Studies

Waubonsee Community College
Sugar Grove, IL
12-2021

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Memory retention
  • Complaint resolution
  • Check accuracy
  • Menu specials memorization

Timeline

Restaurant Waiter

Autentico Jalisco
08.2021 - Current

Associate of Science - General Studies

Waubonsee Community College

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Jesus Gonzalez